L&D Specialist, Amazon Shipping

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

We are recruiting a Learning Specialist to spearhead the development and implementation of comprehensive training solutions for Amazon Shipping Sales and Program for entire Org, based out of Delhi Corporate Location. The ideal candidate will create and deliver engaging learning experiences, focusing on both technical and leadership skills development. Key responsibilities include designing Springboard mechanism learning plans, leading sales organization Learning & Development initiatives, and developing scale-up / LBD programs for new hires across the organization. This role is crucial in maintaining our commitment to excellence through strategic training programs.

Key job responsibilities

1. Strategic Learning Architecture

Architect and implement comprehensive learning solutions aligned with Amazon Shipping's strategic objectives and operational requirements

Drive innovation in learning program design while ensuring scalability across multiple teams

Establish clear learning pathways that support career progression and operational excellence

2. Content Development Excellence

Develop high-impact, multimedia learning content leveraging instructional design principles

Create immersive learning experiences through diverse delivery methods including :

3. Advanced e-Learning modules

Interactive remote classrooms

Hands-on instructor-led sessions

Hybrid learning approaches

Ensure content relevance through regular market and industry trend analysis

4. Stakeholder Partnership & Consultation

Collaborate strategically with senior operations leaders to identify performance gaps

Conduct comprehensive training needs assessments and learning impact analyses

Build strong partnerships across departments to align learning initiatives with business goals

5. Performance Analytics & Measurement

Implement robust evaluation frameworks to measure learning effectiveness

Leverage data analytics to track ROI and learning impact metrics

Provide detailed reporting on training outcomes and program success indicators

6. Quality Assurance & Content Management

Establish and maintain a systematic approach to content review and updates

Ensure compliance with industry standards and Amazon's quality benchmarks

Implement version control and documentation best practices

6. Training Excellence & Capability Building

Mentor and develop operations training teams to deliver consistent, high-quality learning experiences

Provide advanced facilitation techniques and coaching support

Build trainer capability through regular skill enhancement programs

7. Methodological Integration & Localization

Implement Amazon's global training standards while ensuring local market relevance

Adapt learning methodologies to meet regional requirements and cultural nuances

Drive continuous improvement in training delivery methods and approaches

8. Innovation & Digital Transformation

Lead the adoption of emerging learning technologies and methodologies

Drive digital transformation initiatives in learning delivery

Identify and implement innovative solutions for enhanced learning experiences

BASIC QUALIFICATIONS :

1. Bachelor's degree in Education, Instructional Design, or related field

2. Experience (5+ yrs) in corporate learning and development

3. Proven track record in designing adult learning programs

4. Strong project management and stakeholder management skills

5. Experience with Learning Management Systems (LMS)

6. Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS :

1. Experience in logistics, supply chain, or transportation industry and experience in L&D for a sales organisation

2. Knowledge of instructional design tools (Articulate, Captivate, etc.)

3. Experience with data analysis and reporting tools

4. Prior experience in a fast-paced, metric-driven environment

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