Trainer cum QualityConfidential • Chennai

Trainer cum Quality

Confidential • Chennai

30+ days ago

Job description

Designation : Trainer cum Quality

Education : Any Graduate

Shift Timings : Day Shift

Job Description :

To educate them on KYC & how to handle calls.
Making mock calls followed by call audits & observation.
Engage the team & batch in various training activities.
Training the batches in complete process cycle and give them product know with sales training.

Candidate Profile :

Should be able to train employees, must have leadership skills excellent command over the language.

Must be good in preparation of training modules, presentation & reports.

Must possess strong knowledge in banking financial products.

Candidates with minimum 2 years of strong experience in Product / Sales training, preferably from BPO / Call centre background.

Most preferable for multilingual languages.

Skills Required

Team Managment, Call Audit, Trainer

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Trainer • Chennai

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