Role
Operations Engineers-APM
About the UNIT / Unit Overview
FG-8-IT Operations Enabling Services
Location
Chennai
Experience : 6 Years
Number of openings
What awaits you / Job Profile
- Understanding of application architectures monitoring tools and different technology stacks.
- Manage APM tools ( Nagios Grafana) and Agents
- Customize dashboards alerts and data collection settings.
- Experience in Scripting language (Like Python bash powershell) for Custom monitoring / automation.
- Provide data-driven insights to improve performance Ex : Code optimizations Database indexing / tuning Resource allocation etc.
- Experience in tracking dependencies across the application landscape and ensuring the visibiltiy of the application end to end.
- Event Management workflow understanding for the Application landscape.
- Use of service management tools like Service now for CMDB and Service Management process (like Incident Change Problem).
- Proficiency in using agile project management tools and software such as JIRA Confluence SharePoint
- Generate performance dashboards and reports for stakeholders.
- Identifying areas for improvement reporting and optimizing processes for efficiency quality
What should you bring along
Minimum 6 years of experience in IT with a minimum of 5 years experience in Application Performance managementExpertise in Application performance management tools like Nagios Grafana etc.Familiarity with Scripting tools and Cloud management.Proven experience in application operation end user support and incident resolutionITIL Certification with expertise in ITSM Service management (Incident Change and Problem)Expertise in Data Analytics data extraction and reportingLookout for Continuous Service improvement initiatives.Excellent communication skills preferably prior international experience or working directly with international clientsStrong experience working in a continuous integration driven environment with proven track record of progressive thinking and continuous improvement.Must have technical skill
Strong Application Performance Management Expertise including Technical Lifecycle management of the monitoring tools like Nagios Grafana etc.Prior Application Development and ITSM experienceServer Administration( Linux / Windows)Cloud expertise ( AWS / Azure / GCP)Experince with Docker Kubernetes Helm etc.Expertise in Scripting ( Bash Power shell)Agile OrientationGood to have Technical skills
Required Experience :
Manager
Key Skills
Change Management,Software Deployment,Cloud Infrastructure,High Availability,IaaS,Firewall,Linux,Middleware,Jboss,Network Architecture,Scripting,Technical Support
Employment Type : Full-Time
Experience : years
Vacancy : 1