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Operations Engineer-APM

Operations Engineer-APM

BMW TechWorks IndiaChennai, Tamil Nadu, India
15 days ago
Job description

Role

Operations Engineers-APM

About the UNIT / Unit Overview

FG-8-IT Operations Enabling Services

Location

Chennai

Experience : 6 Years

Number of openings

What awaits you / Job Profile

  • Understanding of application architectures monitoring tools and different technology stacks.
  • Manage APM tools ( Nagios Grafana) and Agents
  • Customize dashboards alerts and data collection settings.
  • Experience in Scripting language (Like Python bash powershell) for Custom monitoring / automation.
  • Provide data-driven insights to improve performance Ex : Code optimizations Database indexing / tuning Resource allocation etc.
  • Experience in tracking dependencies across the application landscape and ensuring the visibiltiy of the application end to end.
  • Event Management workflow understanding for the Application landscape.
  • Use of service management tools like Service now for CMDB and Service Management process (like Incident Change Problem).
  • Proficiency in using agile project management tools and software such as JIRA Confluence SharePoint
  • Generate performance dashboards and reports for stakeholders.
  • Identifying areas for improvement reporting and optimizing processes for efficiency quality

What should you bring along

  • Minimum 6 years of experience in IT with a minimum of 5 years experience in Application Performance management
  • Expertise in Application performance management tools like Nagios Grafana etc.
  • Familiarity with Scripting tools and Cloud management.
  • Proven experience in application operation end user support and incident resolution
  • ITIL Certification with expertise in ITSM Service management (Incident Change and Problem)
  • Expertise in Data Analytics data extraction and reporting
  • Lookout for Continuous Service improvement initiatives.
  • Excellent communication skills preferably prior international experience or working directly with international clients
  • Strong experience working in a continuous integration driven environment with proven track record of progressive thinking and continuous improvement.
  • Must have technical skill

  • Strong Application Performance Management Expertise including Technical Lifecycle management of the monitoring tools like Nagios Grafana etc.
  • Prior Application Development and ITSM experience
  • Server Administration( Linux / Windows)
  • Cloud expertise ( AWS / Azure / GCP)
  • Experince with Docker Kubernetes Helm etc.
  • Expertise in Scripting ( Bash Power shell)
  • Agile Orientation
  • Good to have Technical skills

    Required Experience :

    Manager

    Key Skills

    Change Management,Software Deployment,Cloud Infrastructure,High Availability,IaaS,Firewall,Linux,Middleware,Jboss,Network Architecture,Scripting,Technical Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Operation • Chennai, Tamil Nadu, India

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