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Legal Executive
VakeelSaab - Get Legal Advice Instantly & AnonymouslyTirupati, Andhra Pradesh, India2 days ago
Job descriptionConduct structured intake interviews to understand the client’s legal situation Identify the core legal issue, matter type, and applicable jurisdiction Assess the client’s requirements accurately Determine the type of specialized advocate or legal category needed Use internal databases to match clients with suitable external lawyers Connect based on expertise, experience, location, and case nature Maintain detailed records of all calls, case summaries, referrals, and follow-up notes Update the Case Management System (CMS) with complete accuracy Clearly communicate next steps to clients Share relevant case summaries with connected lawyers for smooth onboarding Must be a practicing or non-practicing Advocate (LL.B. degree required) Absolute fluency in English and Hindi (verbal and written) Excellent active listening Clear, empathetic, and professional verbal communication Strong analytical skills to understand and categorize legal issues quickly Ability to determine case complexity and required specialization Strong data management and documentation skills Comfortable using computer systems for intake, tracking, and case notes Salary will be based on legal qualification, skills, and relevant experience
Location : Vasant Vihar, Delhi
Working Hours : 10 : 00 AM – 7 : 00 PM
Work Schedule : Five and a half days a week; alternate Saturdays off (flexibility required as per business needs)
I. Position Summary & Location
The Legal Intake & Client Connection Specialist is responsible for professionally managing inbound client calls, conducting detailed intake assessments, and efficiently connecting clients with the most suitable external legal counsel. This role requires a legally trained professional with strong analytical ability, empathy, and excellent communication skills to understand client issues and guide them appropriately.
II. Core Responsibilities
1. Client Call Handling
- Receive and manage a high volume of inbound calls from clients seeking legal support
- Maintain a professional, empathetic, and solution-oriented demeanor at all times
2. Case Assessment
3. Needs Analysis
4. Lawyer Connection
5. Documentation
6. Communication
III. Required Qualifications & Competencies
1. Mandatory Requirement
2. Linguistic Fluency
3. Communication Skills
4. Problem-Solving
5. Organizational Skills
IV. Compensation
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Executive Legal • Tirupati, Andhra Pradesh, India
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