Senior Specialist, Centre Super Users – Landside

Senior Specialist Centre Super Users Landside

As part of our landside business transformation you will play a vital role in our digital journey through the implementation and sustainability of Landside SAPTMS worldwide. You will be part of the Centre Super User team reporting to Landside (GSC). In your role you are part of a cross functional team onboarding countries and will participate in activities as Training UAT and Issue Resolution beyond the go live of a country. You will ensure that all Local Super Users are experts of the system and are equipped to train their peers and that you will become global owners of this new global community.

Key responsibilities as :

Centre Super User

• Assist and guide aligned Areas with SAPTMS implementation
• To resolve and positively impact ongoing process challenges and system needs thereby improving KPIs
• Maintain MOS connects with Area focals
• Own and drive global community of Local Super Users.
• Be the Tier 2 escalation focal for Areas & Local Super Users
• Plan and perform Business continuity plans
• Collaborate with Function / Platform & Tech Teams across domains
• Assist FPOs in Periodic audits for process compliance
• Update Training Material & SOPs

SAPTMS Trainer

Key competencies :

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Required Experience :

Senior IC

Key Skills

Computer Hardware,Mac Os,Manufacturing & Controls,Root cause Analysis,Windows,Customer Support,Remote Access Software,Operating Systems,Encryption,Remedy,Chemistry,Cerner

Employment Type : Full-Time

Experience : years

Vacancy : 1