Talent.com
Software Development Engineer (CRMA)

Software Development Engineer (CRMA)

Delta Air LinesBengaluru, India
30+ days ago
Job description

Essential Responsibilities :

  • Work with Reporting & Analytics team and Architecture team to capture functional and define technical requirements to design and deliver exceptional customer experience with Salesforce CRM Analytics (CRMA)
  • Define and design integration architecture to CRMA using out of the box CRMA connectors or bespoke solutions using CRMAs Data API
  • Define, design, and build CRMA data flows, datasets
  • Define and design secure analytic solutions for various personas; thru the creation of CRMA dashboards, reports and applications.
  • Define and create CRMA data-mapping recipes
  • Collaborates with product team members (UX, architects, and product management) to create secure, reliable, scalable software solutions
  • Writes custom code or scripts to automate infrastructure, monitoring services, test cases, to do destructive testing to ensure adequate resiliency in production
  • Collaborate cross-functionally with business and other IT teams across Delta
  • Champion development and integration standards, best practices, and their related deliverables
  • Aim to deliver processes and components that can be maintained by the business into the future using native features and functions whenever possible
  • Design, develop, and deploy Apex classes, triggers, test methods, and Lightning web components to meet the businesss requirements
  • Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce
  • Work to continually understand the new features added to Salesforces' products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade
  • Knowledge of Salesforce CRMA (Tableau CRM), AWS, good understanding of API, Microservices development.
  • Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
  • Identifies, implements, and shares technical solutions that can be used across the portfolio
  • Identifies product enhancements to create a better experience for the end users
  • Research and / or investigate technical issues impacting the organization and recommend solutions
  • Provides application support for software running in production
  • Proactively reviews the Performance and Capacity of all aspects of production : code, infrastructure, data, and message processing
  • Triages high priority issues and outages as they arise
  • Participates in learning activities around agile software development and development core practices, and mentors other team members in these best practices

What you need to succeed (Minimum Qualifications) :

  • Bachelor's Degree in Computer Science, Information Systems or related field is a must.
  • Deep familiarity with building integrations between Salesforce and other platforms using Apex REST APIs or other integration ETL tools
  • Experience debugging components and code built by other developers and understand how to get to the root of the issue
  • Knowledge of Cloud-native development, RESTful APIs, and stateless microservices architectures
  • Must have 2+ years of experience designing and implementing solutions for the ingestion of large volumes of data by Salesforce CRM Analytics (CRMA), formerly Tableau CRM, including creation of CRM datasets
  • Minimum 2 years of experience developing of BI and Analytics solutions, use of large complex data with visualization tools like Tableau, Cognos, Power BI, CRMA
  • Experienced with integration of Salesforce TCRM (tableau CRM) design, development and integration with Experience Cloud implementations.
  • Knowledge of Jboss, WebSphere, AWS with background in API, Microservices development.
  • Knowledge of AWS services like Lambdas, S3, SQS, SNS, EC2, Code Pipeline, Athena, DynamoDB, RDS.
  • Strong understanding of networking fundamentals and virtual networks from a cloud point of view
  • Able to independently create and maintain automation test jobs and execute as part of a CI / CD pipeline.
  • Experience of working in distributed agile teams using agile frameworks such as SCRUM, Safe, XP etc.
  • Knowledge of CI / CD and DevOps practices; with tools such as Git / Gitlab, Jira / VersionOne / Agility, Jenkins / Terkton, Gradle, Ansible
  • Ability to clearly communicate and coordinate with peers, product owners, and cross functional teams and design a relevant and time to market solution.
  • Must have the ability to listen to customers and colleagues; convey ideas effectively; prepare written documentation
  • Ability to quickly adapt to new tools and evolving technologies.
  • Proactive in nature with customer satisfaction as a primary goal
  • Embraces Diverse people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority
  • Design Thinking
  • Ensure code quality and documentation for supporting application post deployment.

    • What will give you a competitive edge (Preferred Qualifications) :

  • Salesforce Certifications are great, and Trailhead badges are good, but real-world experience in Salesforce and other platforms is best
  • Experience with or demonstrated willingness to learn Salesforce marketing cloud, particularly how to build integrations to populate data extensions and trigger journeys.

    • ID- DELVC15

    Create a job alert for this search

    Software Development Engineer • Bengaluru, India