No longer accepting applications
Senior Technical Support Engineer
Trigent Software - Professional Serviceskozhikode, kerala, in19 hours ago
Job descriptionHands-on scripting : JavaScript, PowerShell, Unix Shell, (basic Python a plus) OS Admin skills : Windows / Linux / Unix , incl. SUDO policies, GPO, domain configs Network & protocol knowledge : HTTP, TCP / IP, FTP / SFTP, SSH, SNMP, REST / SOAP Familiarity with ServiceNow platform (ITOM preferred) Cloud infrastructure : AWS, Azure, GCP , EC2, ARM / CFT templates Experience reading / writing SQL queries ; understanding of Oracle / MySQL DBs Tools : Wireshark, Traceroute, log analyzers Strong communication, customer service, and problem-solving skills Bachelors degree in Computer Science or related field (or equivalent experience) 2+ years in customer-facing tech support roles (preferably SaaS / Web-based) Experience in incident management, escalation handling, and use of knowledge bases ServiceNow certifications or ITIL understanding
Job Role : Technical Support Engineer_Automation
Platform : ServiceNow
Notice Period : 30 Days (Immediate - 30 Days)
Location : Hyderabad
Compensation : Fixed 16 Lacs / Annual
Role Overview We are seeking a Technical Support Engineer Automation to troubleshoot and resolve complex issues in the ServiceNow platform. This role demands hands-on expertise in scripting, OS / server administration, cloud infrastructure, and networking protocols, with a customer-first mindset.
🧩 Key Responsibilities
- Provide L2 / L3 support for ServiceNow-related automation and platform issues.
- Analyze logs, debug scripts, and resolve issues related to performance, integrations, and configurations.
- Troubleshoot infrastructure / networking issues across Windows, Linux, and cloud (AWS / Azure).
- Collaborate with engineering and product teams for escalations and process improvements.
- Communicate clearly with customers via web, email, chat, and phone.
💡 Must-Have Skills
🎓 Qualification
✅ Good to Have
Create a job alert for this search
Technical Support Engineer • kozhikode, kerala, in
Related jobs
- Promoted
Senior Customer Support Engineer
StitchFinMalappuram, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Alvaria CXKozhikode, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
IT Senior Engineer
KPG99 INCKozhikode, IN Support the migration of applications to AWS (cloud migration currently underway).Must have strong hands-on experience with AWS,.
NET, and cloud-based architectures.Full stack capability required, i...Show moreLast updated: 14 days ago
- Promoted
Technical Lead
ThumoMalappuram, IN Founding Engineer @ Thumo (Africa’s first super-app).We’re building Africa’s super-app, starting with food delivery.M funding round led by Soma Capital with top Silicon Valley angels, we’re hiring ...Show moreLast updated: 30+ days ago
- Promoted
Senior Distributed Systems Engineer
INDI Staffing Servicesmalappuram, kerala, in At INDI, we're passionate about empowering individuals and businesses worldwide.Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovati...Show moreLast updated: 1 day ago
- Promoted
Technical Support Engineer
Mech-Mind RoboticsKozhikode, IN Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 1 day ago
- Promoted
Technical Support Engineer II
Aspect SoftwareMalappuram, IN Job Title : Technical Support Engineer II.Shift 1 : 4 : 00 PM to 1 : 00 AM IST.Shift 2 : 10 : 30 PM to 7 : 30 AM IST.Aspect Software develops world-class Workforce Engagement Management software that empowers...Show moreLast updated: 2 days ago
- Promoted
Zuora Senior Technical Specialist
TradewebMalappuram, IN Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 30+ days ago
- Promoted
Principal Technical Engineer(Configurations)
Qinecsa SolutionsKozhikode, IN We are seeking a Principal Technical Engineer to develop and deploy client configurations for our flagship Qinecsa Vigilance Workbench signal detection platform.
The ideal candidate will be dynamic ...Show moreLast updated: 22 days ago
- Promoted
Senior Solutions Engineer
Zeotapkozhikode, kerala, in Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers.As we evolved, we recognized a greater challenge : helping brands create personalized, multi-channe...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Engineer
CywareMalappuram, Republic Of India, IN Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, ma...Show moreLast updated: 17 hours ago
- Promoted
Senior Engineer - Protocols
RecroKozhikode, IN As a Software Engineer, you will play a key role in enhancing our cloud-scale NAS platform.Your responsibilities will include : .
Collaborating on requirements analysis, design reviews to evolve Nasun...Show moreLast updated: 22 days ago
- Promoted
Senior Technical Lead - Java + AWS
HCLTechmalappuram, kerala, in Experience on building and deploying enterprise-grade backend applications using Java, Hibernate, Spring, and Spring Boot.
Specializes in designing scalable, distributed systems and microservices wi...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc.Malappuram, IN Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show moreLast updated: 30+ days ago
- Promoted
Technical Implementation Engineer
Y MeadowsKozhikode, IN Technical Implementation Engineer.Y Meadows is a United States-based company specializing in artificial intelligence and automation solutions.
We provide a low-code automation platform that streamli...Show moreLast updated: 21 days ago
- Promoted
Technical Support Engineer
Cimpressmalappuram, kerala, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 20 days ago
- Promoted
- New!
Senior Technical Support Engineer
Trigent Software - Professional ServicesMalappuram, Kerala, India Job Role : Technical Support Engineer_Automation Platform : ServiceNow Notice Period : 30 Days (Immediate - 30 Days) Location : Hyderabad Compensation : Fixed 16 Lacs / Annual.Technical Support Engineer...Show moreLast updated: 13 hours ago
- Promoted
Senior Technical Support Engineer - Firewall
Palo Alto NetworksKozhikode, Republic Of India, IN At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show moreLast updated: 16 days ago