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Collections-Associate / Sr Associate

Collections-Associate / Sr Associate

ConfidentialChandigarh
30+ days ago
Job description

Role & responsibilities

1. Collections Management :

  • Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices.
  • Implement collection strategies and follow-up procedures to minimize delinquent accounts.
  • Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties.
  • Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes.

2. Account Reconciliation :

  • Perform regular account reconciliations to ensure accurate tracking of outstanding balances.
  • Investigate and resolve discrepancies or disputes raised by customers related to their invoices or payments.
  • Collaborate with internal departments (e.g., sales, customer service, Shipment team ) to resolve any billing or delivery issues that may impact timely payment.

    • 3. Credit Assessment :

  • Evaluate creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories.
  • Review and update credit limits for customers based on their payment behavior and creditworthiness.
  • Recommend appropriate credit terms and conditions for new customers or changes to existing customers' credit terms.

    • 4. Reporting and Analysis :

  • Preparation & analysis of monthly MIS of Revenue (Billed & unbilled), provisions and Debtors
  • Ensure periodic ledger reconciliation of the top clients

    • Person Specifications / Skillsets :

  • Master / bachelors degree in finance, accounting, or a related field (preferred).
  • Proven experience in credit control, collections, or a similar role.
  • Strong knowledge of credit control principles, collections practices, and relevant laws / regulations.
  • Excellent negotiation and interpersonal skills with the ability to handle difficult conversations tactfully.
  • Proficient in using Excel for data analysis.
  • Detail-oriented with strong analytical and problem-solving abilities.
  • Exceptional organizational skills and ability to manage multiple priorities.
  • Effective communication skills, both written and verbal.
  • Ability to work independently and collaboratively as part of a team

    • Skills Required

    Ms Excel, Account Reconciliation, collections management, Problem Solving, Communication Skills

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    Collections-Associate/ Sr Associate • Chandigarh

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