Hotel Front Office Executive

key responsibilities : 1. greet and welcome guests : as a front desk executive, you will be the first point of contact for guests entering the establishment. you will welcome them warmly and ensure a pleasant initial interaction.2. answer and direct phone calls : you will be responsible for answering incoming calls and transferring them to the appropriate department or individual. 3. check-in and check-out guests : you will assist guests with the check-in and check-out process, ensuring a smooth and seamless experience. 4. handle reservations and bookings : you will be responsible for managing room reservations and bookings, ensuring accuracy and efficiency in the process.5. provide information about services and facilities : you will assist guests by providing information about the hotel's services, facilities, and amenities.required skills and expectations : 1. excellent communication skills : as a front desk executive, you must have strong communication skills to interact with guests and handle inquiries effectively.2. customer service orientation : you should have a customer-focused mindset and a dedication to providing exceptional service to guests.3. organizational skills : you must be organized and able to multitask in a fast-paced environment, prioritizing tasks effectively.4. attention to detail : accuracy is essential in handling reservations, bookings, and guest information.5. professional demeanor : as the face of the establishment, you should maintain a professional appearance and conduct at all times.

Experience

1 - 7 Years

No. of Openings

12

Education

Bachelor of Hotel Management

Role

Front Office Executive

Industry Type

Hotel / Restaurant / Hospitality

Gender

( Male / Female )

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

ffice No.6B Ground Floor NBC Complex near IDBI Bank & opp. Railway Station BELAPUR NAVI MUMBAI