Software / Firmware Quality Leader

Mission Ensures that the offers are safe, secure, robust, and reliable to reach the satisfaction of the customers.

By accompanying R&D to apply Software Quality best practices, ensuring measured progress is being made towards Shift Left and DevSecOps. Organization structure This position reports to the VP-Customer Satisfaction and Quality for Secure Power. Main responsibilities

• Organizes / Manage the SW Quality function for the Secure Power business (includes SW quality planning, quality measurements, and customer perspective)
• Advises the team and management regarding quality matters to achieve best in class customer experience and satisfaction
• Evaluates current offers, processes, and tools and drive continuous improvements
• In collaboration with a network of experts including but not limited to Research & Development (R&D) and Quality Leaders o Strengthen / Enforce the SW development process from a quality perspective o Deploy the SW Quality Fundamentals to all offers within the Line of Business (LoB) o Identify, develop and deploy innovative design practices to strengthen robust SW and FW design, tackling the full customer experience, to avoid bug creation and strengthen bug detection o Drive the change from feature centric to test centric development mindset and practices o Establish metrics and dashboards, tracking progress to ensure teams are delivering high quality SW and FW o Work with SW and Systems Architects to ensure testing, logging, and debugging methods are included in SW / Systems Architecture o Ensure teams are performing technical risk assessments and systematic root cause analysis of ideally all issues o Drive resolution and corrective action of open customer issues
• Bring consistency and coaching in quality methods and tools in project development, develop expertise in all functions involved on SW development & validation (R&D, marketing, and quality teams) especially to Product Owners and Scrum Masters
• Embrace digital and AI tools and technologies to automate as much as possible
• Close the loop between field data and actions for development teams to improve overall offer quality Personal Competencies
• Innovative, analytical approach to solving complex problems and performing troubleshooting
• Capable of understanding and documenting incidents.

Effectively manage incident information and status information to improve product and process.

This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters.

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We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

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This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.

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