Customer Service Specialist / Lead

Job Description

• Min experience of 3 years in customer service
• Proven track record of handling difficult client situations over the years
• Proven track record of streamlining and optimizing customer service workflows
• Proven track record of guiding peers and juniors in customer service
• Excellent English communication skills (verbal and oral) to handle international clientele
• Experience implementing ERPs / School ERPs / Information Systems is a strong plus.
• Learning mindset and strong problem-solving skills

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