Branch Operations Manager

Job description

• Managing staff who work directly with customers, including hiring, training, and scheduling employees
• Reviewing sales reports and other business metrics to identify problem areas that need improvement
• Recommending strategic changes to improve branch performance or implement new products or services
• Managing staff who handle customer requests for information about products or services offered by the bank
• Conducting training sessions on topics such as fraud prevention, security awareness, and customer service
• Overseeing the operations of the branch on a day-to-day basis, including hiring staff and managing finances
• Monitoring the performance of staff members to ensure they meet goals and adhere to company policies

Requirements  :

Skills Required

Branch Management, Team Leadership, Customer Service, Operational Efficiency, Financial Management