Technical Project Analyst

About Dimagi

Dimagiis an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product CommCare is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002 Governments and organizations across all sectors have built customized mobile web and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life dedicated to using business as a force for good in global health and development.

About The Connect Division

Connect by Dimagi is building a new model for global development that links funding directly to verified service delivery at the frontline. Our platform connects funders with a network of trusted locally-led organizations (LLOs) to deliver proven high-impact services. Frontline Workers (FLWs) use a mobile app to learn skills deliver services and verify that their work meets quality standards in order to get paid. For funders Connect offers a transparent cost-effective way to invest in verified outcomes. For LLOs it provides access to sustainable funding and tools to support delivering these vital services.

About the Position

Dimagi is looking for a Technical Project Analyst (TPA) to join our Connect this role you will support one or more Connect program teams working on the optimal design development and continuous improvement of impactful interventions built on our flagship platforms Connect and CommCare. The TPA supports program delivery through the structured management and analysis of business requirements; translation of those requirements into clear technical specifications for digital solutions such as mobile applications and AI chatbots; timely implementation testing and quality assurance of technical deliverables; and contribution to ongoing process improvement. While this is a primarily remote position preference will be given to candidates based in India.

In addition the role involves analysing program and system data to generate insights that inform design decisions identify risks or bottlenecks and help determine next steps as programs evolve. You will also engage with internal and external stakeholders to clarify requirements communicate findings and ensure technical work remains aligned with program objectives and user needs. You will be working in an agile environment alongside a dynamic multi-skilled team of developers engineers public health and project management specialists.

Responsibilities

Application Design & Configuration

• Configure and build applications and AI chatbots on Dimagis CommCare Connect and Open Chat Studio (OCS) platforms to implement technical requirements defined by project teams.
• Develop and test complex forms workflows and automations; support prompt engineering and chatbot evaluation; and troubleshoot system and data issues.
• Analyse requirements to identify potential technical risks constraints or opportunities for improved design.
• Collaborate with program teams to implement complex or cross-cutting requirements that span multiple system components.

Requirements & Stakeholder Collaboration

Data Analysis & System Investigation

Quality Assurance & Delivery Support

Documentation & Process Improvement

Relevant Skills

Bonus skills

Benefits and Compensation

We aim to make a difference not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard global pay scale for all positions that is non-negotiable. The salary for this position which is affiliated with Dimagis New Delhi office isINR annually.

The benefits we offer are geared towards having a strong impact on our staffs well-being. A few of our key benefits are outlined below :

EEO Employer / Veteran / Disabled

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

If you are interested in applying for employment and need special assistance or a reasonable accommodation during the application or interview process for a posted position please contact us at or send an email to detailing your request.

Required Experience :

IC

Key Skills

Project Management Methodology,Project / Program Management,Microsoft Access,PMBOK,Visio,Smartsheet,Project Management,Sharepoint,Microsoft Project,Project Management Lifecycle,Project Coordination,Contracts

Employment Type : Contract

Experience : years

Vacancy : 1