Product Manager - Global Trade Solutions

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Product Manager – Global Trade Solutions

In this role, you will:

• Maintain a robust and efficient control environment across GTS product organisation to ensure good operational, financial management and compliance to HSBC policy and procedures
• Build and maintain a prioritised roadmap (client value, revenue impact, risk reduction, regulatory/mandatory change, tech resilience). Own and lead multiple initiatives and reviews across GTS product suite to deliver results
• Support pricing/fees analysis (with appropriate approvals). Monitor product performance and adoption; identify opportunities to grow usage and improve client experience. Work with relevant stakeholders in driving digital agenda across HTS commercialisation, channel enablement, pricing automation and increase straight-through processing.
• Drive simplification and digitisation of trade workflows and client self-service where feasible. Ensure all new product launches and changes comply with relevant policies, legal/regulatory requirements, and operational resilience standards.
• Managing ongoing product governance reviews, effectiveness and management of GTS Product policies and procedures and in providing guidance and support to global and country business owners. Maintain governance artefacts and audit evidence (product approvals, change records, procedures, controls attestations)
• Assist the GTS Product Teams with the management and development of Policy and Procedure related controls. Identifying and sharing non-financial risk management best practice across other teams and business stakeholders.
• Coordinate across Technology, Operations, Client Service, Risk/Compliance, Financial Crime, Legal and regional product teams.
• Provide clear updates to senior stakeholders: progress, risks, decisions required and measurable outcomes. Drive delivery outcome with key country, regional and global stakeholders on digital agenda, control framework
• Build effective stakeholder relationships at a global / regional / country teams and to constructively challenge and deliver outcomes in a consistent and controlled manner

To be successful you will:

• An undergraduate or post-graduate qualifications in related fields
• Trade finance product management, proposition, operations, or platform delivery experience (LCs, Guarantees/SBLCs, Collections, SCF).
• Strong understanding of trade workflows, documentation concepts and operational processes
• Strong analytical skills especially in understanding business processes, P&L, client management and product management
• Experience in leading and delivering project or programs in your current role is desirable
• Ability to prioritise and work independently under pressure within a global matrix team environment. Excellent spoken and written communication skills
• Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output
• Good interpersonal skills required, with an ability to collaborate with colleagues across segments and geographies being essential
• Good GTS product knowledge and understanding of product risks is desirable. Comfortable using data to prioritise work and measure outcomes. Trade finance qualifications / knowledge (e.g. ICC rules awareness) beneficial

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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