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Relationship Officer

ConfidentialBengaluru / Bangalore

30+ days ago

Job description

Roles and Responsibility

Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
Identify new business opportunities and develop strategies to acquire new customers.
Conduct market research and competitor analysis to stay informed about industry trends.
Collaborate with internal teams to provide comprehensive solutions to clients.
Develop and implement effective sales plans to meet or exceed monthly targets.
Provide exceptional customer service and support to resolve client queries and concerns.

Job Requirements

Proven experience as a Relationship Manager in retail mortgages with a strong track record of success.

Excellent communication and interpersonal skills are required to build strong relationships with clients and colleagues.

Strong analytical and problem-solving skills are needed to analyze market trends and competitor activity.

Ability to work in a fast-paced environment and consistently meet sales targets.

Strong knowledge of financial products and services, including mortgages and related products.

Experience working with small finance banks or similar institutions is preferred.

Skills Required

Communication Skills, workflow management , technology platforms , Sales Revenue Target

Relationship Officer • Bengaluru / Bangalore