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Project Manager
Capgeminigurugram, uttar pradesh, in7 days ago
Job descriptionMinimum three years of project management experience overseeing relevant projects. Proven track record in interfacing with clients for status updates and reporting. Hands-on experience in managing implementation, rollout, and customer onboarding projects for software products. Familiarity with travel technology platforms, commerce / e-commerce platforms, ERPs, or other software products. Demonstrated delivery of at least two similar projects. Strong understanding of stakeholder management and collaboration across multiple teams. Good communication and presentation abilities are essential.
Your Role
- Take overall responsibility and project manage the implementation of travel products for clients.
- Document and track projects using client-specific processes and tools.
- Act as the single point of contact for the project team throughout the implementation process.
- Ensure adherence to the client-defined onboarding process, from pre-assessment to post-implementation.
- Lead local Joint Planning meetings and ensure effective collaboration.
- Clarify and communicate roles and responsibilities to all project members.
- Lead weekly conference calls, prepare agendas, and produce detailed call notes.
- Monitor project progress, ensure timely completion of tasks, and update project tracking tools (e.g., OneForm, Task List).
- Keep the RAG (Red-Amber-Green) status updated accurately and in a timely manner.
- Proactively manage project risks, including escalation and resolution as needed.
- Attend and contribute to EMEA & Global Implementation calls, providing updates and delivering required actions by specified deadlines.
- Coordinate end-to-end testing and technical setups with relevant service delivery and technical teams, including telephony departments.
Your Profile
Work Location : Mumbai / Bengaluru / Gurugram
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