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Client Servicing & Event Operations Manager

ConfidentialMumbai, India

8 days ago

Job description

About Triangular Dots

Triangular Dots is a 360-degree marketing solutions company working with leading corporate clients across India. We specialize in product launches, seminars, exhibitions, college and corporate promotions, and manpower-driven activities.

A dynamic company with a professional approach, we pride ourselves on delivering high-quality events and impactful activations.

Role Overview

We are seeking a dynamic and detail-oriented professional with strong client servicing and event operations expertise. The ideal candidate will independently manage client requirements, plan and execute events end-to-end, and ensure flawless delivery through effective vendor and on-ground management.

Key Responsibilities

Act as the primary point of contact for clients, ensuring smooth communication and relationship management.
Understand client requirements and translate them into actionable event and activation plans.
Plan, coordinate, and execute events and BTL activations from start to finish.
Manage vendor relationships, negotiate costs, and ensure timely deliverables.
Handle budgeting, timelines, and operational planning for multiple projects.
Lead on-ground execution with a hands-on approach, ensuring quality and client satisfaction.
Prepare and deliver client presentations, pitch decks, and post-event reports.
Support business development efforts by pitching ideas and solutions to existing and potential clients.

Skills & Requirements

3–5 years of experience in client servicing and event operations.

Strong knowledge of BTL activations, event planning, and execution.

Proven ability to handle clients independently and manage multiple projects simultaneously.

Excellent communication, presentation, and interpersonal skills.

Proficiency in MS Excel and PowerPoint for budgeting and presentations.

Strong vendor management and negotiation skills.

High attention to detail, creativity, and problem-solving ability.

Willingness to travel and be on-ground for event execution.

Skills : client servicing,event operations,events,activations,btl activations,client requirements,presentations,budgeting,excel,vendor management,vendor coordination,client

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Skills Required

Ms Excel, Negotiation, Event Planning, Vendor Management, Powerpoint, Client Servicing, btl activations

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Manager Client Servicing • Mumbai, India