🚀 We Are Hiring – SAM Tech SME (ServiceNow SAM Pro / Flexera)
📍 Location : Bangalore / Gurgaon
💼 Experience : 2 to 7 Years
🕒 Notice Period : Immediate to 20 Days
We’re seeking an experienced SAM Tech SME to lead and manage Software Asset Management (SAM) implementations, primarily on ServiceNow SAM Pro , and occasionally on Flexera .
Key Responsibilities :
- Lead end-to-end implementation and customization of ServiceNow SAM Pro, ensuring alignment with business and IT objectives.
- Configure ServiceNow Discovery for key publishers (e.g., Oracle GLAS, VMware) and other critical infrastructure components.
- Set up integrations with SCCM, Jamf, ILMT, and SAP for comprehensive SAM data collection.
- Configure SaaS integrations (e.g., Microsoft 365, Adobe, Salesforce) to enhance software asset visibility and governance.
- Implement cloud cost management for Azure and Google Cloud , optimizing spend and utilization.
- Perform ServiceNow administrative tasks , including plugin enablement, update set management, and service catalog configuration.
- Apply knowledge of CMDB and CSDM frameworks for effective configuration management.
- Handle entitlement loads, model normalization, and reconciliation within SAM Pro.
- Demonstrate working knowledge of licensing for at least one major software publisher.
Qualifications :
Bachelor’s or Master’s degree from an accredited college / university.Desired Skills & Experience :
2–7 years of hands-on experience in SAM technologies (ServiceNow SAM Pro, Flexera).Strong communication and stakeholder management skills.Proficiency with data analysis tools (Excel, PowerPoint, Word).Excellent analytical, problem-solving, and reporting abilities.Experience working in teams, overseeing SAM processes, and conducting tool assessments.