Role : Salesforce Developer-Service Cloud
Experience : 5+ years
Location : Bangalore
Job Summary :
We are looking for an experienced Salesforce Developer with strong expertise in Service Cloud to join our team in Bangalore . The ideal candidate will have 5+ years of hands-on development experience and be proficient in customizing and extending Service Cloud capabilities to support business needs.
Key Responsibilities :
Develop and customize Salesforce Service Cloud solutions including Apex Classes , Triggers , Lightning Components (Aura / LWC) , and Visualforce
Work on Case Management , Omni-Channel , Knowledge Base , and Service Console enhancements
Design and implement automation using Flows, Process Builder, and Workflow Rules
Collaborate with architects, admins, and business stakeholders to gather requirements and translate them into technical solutions
Integrate Salesforce with third-party systems using REST / SOAP APIs
Ensure code quality through unit testing and best development practices
Required Skills :
5+ years of Salesforce development experience with a focus on Service Cloud
Proficient in Apex , SOQL , LWC , Aura Components , and Lightning Experience
Experience with Salesforce APIs , integrations , and data migration
Salesforce Platform Developer I certification required; Developer II or Service Cloud Consultant is a plus
Strong understanding of Service Cloud features like Entitlements, Milestones, and Omni-Channel
Excellent problem-solving and communication skills.
Salesforce Cloud • Dehra Dun, Uttarakhand, India