Researcher 2

Job Description : UX researcher

Responsibilities

Partner closely with key stakeholders across design, engineering, data science, and leadership to establish trust and deliver actionable insights in a fast-paced, rapidly changing environment.

Plan research to include Diversity and Inclusion and accessibility principles.

Visualize data in unique and effective ways that help enable cross-functional and cross team understanding and collaboration.

Develop creative methods to understand the complexity of our employees and become a subject matter expert in employee experience.

Utilize both qualitative and quantitative research methods to collect and analyze user behaviors through in-depth interviews, surveys, benchmarking studies, and other data points.

Prioritize effectively by identifying the most burning problems to solve.

Advocate research findings to diverse audiences through memorable ways.

What is the ideal background of a candidate for this role? :

Qualifications

5+ years with mixed methods user experience research, design research, product research or equivalent (i.e., hands on experience) so that you have successes and failures to draw upon.

A PhD or master's degree in HCI, cognitive or experimental psychology, sociology, business planning OR a BA / BS related to one of the above fields with significant academic or industry experience.

Proficiency in mixed methods to design, analyze, and present research (e.g., survey design and some inferential statistical analysis).

Experience across a variety of qualitative research techniques including in-depth interviews, usability studies, survey design, and more.

Demonstrated agility, creativity, and growth mindset applied to large projects working collaboratively with other stakeholders.

A portfolio that demonstrates solid research techniques and the ability to make a meaningful impact.

Excellent communication skills (written and oral) and strong attention to visual details.

A passion for articulating how you understand customer needs, and ability to influence others.