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Senior Software Engineering Manager

Senior Software Engineering Manager

Best BuyBengaluru, India
30+ days ago
Job description

Key Responsibilities

  • Ensure the quality and integrity of the Software Development Life Cycle (SDLC) for their team and identify opportunities for improvement in how the team works, through usage of recommended tools and practices.
  • Solve highly complex issues by applying sound technical approaches
  • Set the teams objectives and key results in collaboration with Product and Experience Design (XD) partners
  • Communicate context to the team, and set clear expectations
  • Promote a culture of inclusion and diversity, encouraging and advancing Best Buys values
  • Understand and evaluate the consequences and risks of changes
  • Design and build solutions with impacts across multiple teams
  • Participate in code and architecture reviews of the teams product
  • Discuss trade-offs when making decisions on solutions
  • Keep your team focused on quality and regular releases
  • Collaborate with other teams to find creative solutions to customer issues
  • Participate in production support along with their team.
  • Apply in-depth understanding of your domain, and be knowledgeable about related domains
  • Show a commitment to delivery deadlines, in particular seasonal and vendor partner deadlines that are critical to Best Buys continued success
  • Provide technical guidance on issues that span multiple projects
  • Evaluate and recommend libraries and frameworks that help with development
  • Contribute bug fixes and features, but may not be on critical path for feature delivery
  • Research new technologies to stay current with industry trends and standards
  • Manage individual performance through regular 1 : 1s, coaching, mentoring, and encouragement of development plans
  • Set tactical team goals in service of larger organizational strategic goals
  • Maintain and influence relationships with stakeholders
  • Evaluate talent gaps within the team, and help with interviewing and hiring

Basic Qualifications

  • 10+ years of relevant professional experience. Including :
  • 2+ years of experience managing and leading engineering teams

  • 4+ years of experience in Python and Java and familiarity AI / ML technologies,
  • frameworks, and applications

  • 2+ years of development experience with Cloud Platforms (AWS, GCP, Azure)
  • Familiarity with Jira, Github Actions or Jenkins, Splunk or Kibana or similar tools
  • Bachelors degree in IT, Computer Science, Engineering or a related field
  • Preferred Qualifications

  • Experience working in an omni-channel retail environment
  • 2+ years of experience with Contact Center systems (voice, chat, agent) such as Twilio, Google CCAI or AWS Contact Center
  • 1+ years of experience with bot technology for chat and voice such as Google Dialogflow
  • About Best Buy

    Best Buy India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

    Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

  • This position is based in Bengaluru.
  • Best Buy India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week Generally, Tuesday, Wednesday, and Thursday.
  • As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.
  • All employees at Best Buy India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.

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    Manager Software Engineering • Bengaluru, India

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