[Immediate Start] Associate Consultant

Job Description

About the Role

Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges tied to yard management, shipment visibility, and asset management, across rail, truck, and multi-mode transportation.

The Associate Consultant – Intern is an entry-level, customer-facing consulting position within the Professional Services team. You will learn to implement enterprise software solutions for maritime customers, gain hands-on experience in software configuration and integration, analyze business processes, and work under the supervision of senior consultants and project managers.

Job Description & Responsibilities

As an Associate Consultant Intern, you will :

• Enterprise Software Implementation : Assist in deploying Kaleris' software solutions for maritime and terminal operations customers.
• Issue Verification & Case Creation : Verify customer issues in test systems, create clear cases with the necessary steps and documentation (using Salesforce or equivalent systems) to support rapid issue resolution by developers.
• System Analysis & Configuration : Analyze, configure, and help integrate systems as directed to achieve required results for client-specific needs.
• Relationship Building : Develop effective working relationships with both customer contacts and Kaleris team members.
• Professional Communication : Listen actively and communicate effectively with customers, peers, and stakeholders, maintaining professionalism under pressure.
• Ownership of Issues : Take responsibility for assigned customer issues, ensuring regular follow-up and status updates until completion, with support from Senior Consultants.
• Continuous Learning : Quickly ramp up on products and industry practices using documentation, mentoring, and hands-on assignments.
• Team Collaboration : Support team activities and contribute to project deliverables as directed, demonstrating a detail-oriented and self-motivated work style.

Essential

Requirements & Qualifications

Desirable / Optional

Additional Information

Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.