Customer Support Executive

Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links

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What You Should Know About This Job

About us :

Housr is India's premier luxury co-living brand, offering a trailblazing living experience with fully furnished and managed co-living spaces, serviced apartments, and studio spaces. A niche player in managed living for millennials and working professionals, Housr aims to revolutionise how people find and experience housing by fostering a community of like-minded individuals.

With all modern conveniences, a class-apart community, and a social playground of endless opportunities. Housr is the perfect luxury oasis for today's uber-digital generation. Its expansive portfolio of 70+ premium properties spans Gurugram, Bangalore, Pune, Hyderabad, and Vizag. Housr sets the benchmark for luxury living with an array of premium services such as :

Complementing these offerings is our 24 7 resident assistance offered by IHM-trained hospitality experts, ensuring seamless support for our community. Housr has strategically established its foothold in the prominent business hubs of Bangalore, Hyderabad, Gurugram, and Pune. Building on its success, the brand is now set to expand its operations into other prominent tier-1 and tier-2 cities.

What the job involves :

We are seeking a proactive and empathetic Customer Support Executive to take charge of end-to-end grievance handling across all channels, including inbound calls, emails, and social media platforms. The ideal candidate will have hands-on experience in de-escalating customer issues, especially on public platforms, while maintaining a calm, professional demeanour. A key responsibility is to assure customers that their concerns will be resolved with urgency and care, representing the voice of the brand with empathy and integrity.

Key Responsibilities :

Requirements :

What Can You Expect :