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Travel Experience Specialist

Travel Experience Specialist

TravelxploriaKolkata, Republic Of India, IN
22 days ago
Job description

About Travelxploria

Travelxploria is one of India’s most trusted and rapidly growing travel companies, built and run by passionate travel enthusiasts. With years of expertise, we craft unforgettable journeys and help our clients discover their dream destinations across the globe.

Our professional team specializes in curating personalized travel experiences, from budget-friendly getaways to luxurious escapes. We take pride in delivering best-in-industry deals, exceptional service, and tailor-made packages that exceed expectations.

At Travelxploria, we believe travel is not just about visiting places — it’s about creating stories, memories, and connections that last a lifetime. Join us, and be part of a brand that is redefining the way people experience the world.

About the Role

We are looking for a passionate and driven Travel Consultant - Marketing & Sales to join our growing team at Travelxploria. In this role, you will help travelers turn their dream vacations into reality by providing expert guidance, recommending customized travel packages, and delivering outstanding customer service.

Responsibilities and Duties

  • Client Advisory & Planning : Design personalized domestic and international itineraries based on client needs and budgets.
  • Customer Service : Manage end-to-end support from inquiry to post-trip follow-up, ensuring satisfaction and loyalty.
  • Destination Expertise : Provide guidance on visas, culture, attractions, and seasonal trends.
  • Sales & Upselling : Promote packages, upgrades, and add-ons to boost revenue.
  • Reservation, Documentation & Compliance : Booking hotels, Tours and Transfer. Handle visas, insurance, and travel documents with accuracy.
  • Problem Solving : Resolve cancellations, delays, and emergencies quickly and professionally.
  • Market Research : Track advisories, policies, and emerging destinations for timely advice.
  • Vendor Management : Liaise with airlines, hotels, and operators to secure competitive rates and quality service.

What We’re Looking For

  • A passion for travel and customer service
  • Excellent communication and interpersonal skills
  • Ability to understand client needs and suggest solutions
  • Prior experience in the travel / tourism industry (preferred but not mandatory)
  • Self-motivated, goal-oriented, and a team player
  • Why Join Travelxploria?

  • Be part of a rapidly growing and reliable travel company in India
  • Opportunity to work with experienced travel professionals
  • Attractive incentives and career growth opportunities
  • A culture that values creativity, teamwork, and passion for travel
  • Education :

  • Bachelor's degree / MBA
  • Preferred degree in Tourism Management
  • Experience :

  • Minimum 2 years of experience in Travel Agencies
  • Location :

  • Kolkata, West Bengal (Required)
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    Travel Specialist • Kolkata, Republic Of India, IN

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