Client Relationship Specialist

Job Title : Associate Account Manager

Job Type : Full time (Night shift 5 : 30 pm to 2 : 30 am IST)

Job Location : Chennai

About Silq :

At Silq, we aim to build the largest sustainable global shipping network with a 40% gross margin, leveraging people, data, and technology. Our technology simplifies shipping by allowing customers to create custom workflows and is enhanced by real-time factory information from our team. This combination minimizes exceptions, improves shipment consolidation, and helps customers save on shipping costs from day one.

About the role :

You will be joining one of the fastest growing sales teams in the FreightTech space. As an Account Manager, you will work closely with the sales team to onboard new clients, and build client relationships in order to gain market share. In this role, you will directly contribute to our mission of building the largest sustainable global shipping network with a 40% Gross Margin by developing client relationships, while leveraging data, & technology to maximize the customer’s experience.

Key Responsibilities :

Build :

• Build relationships and establish credibility through remote meetings with New Clients and internal team such as Sales, Account Management and Operations
• Build and promote customer engagement in our Silq app, through daily check-ins with customers.
• Build a culture rooted in delivering “customer love”, you win when they win!

Execute :

develop and implement solutions to create opportunities

Partner :

improve the overall customer experience.

You should apply if you have :

Benefits :