Lead Software Engineer

Who We Are :

Cimpress N.V. (NASDAQ : CMPR) is the world leader in mass customisation. Our unmatched technology, production, and supply chain operations allow us to offer products that can be personalised by an individual customer and manufactured on demand : easily, with great quality, and at affordable prices. Whether it is customised apparel, marketing materials for a business, or personalised photo products commemorating cherished family moments, we create real, tangible products that mean something to real people.

At Cimpress Technology , we are dedicated to crafting cutting-edge, world-class software solutions to power our mass customization businesses, serving a vast customer base of over 17 million individuals worldwide and generating annual revenues in excess of US $2 billion. Our Mass Customization Platform (MCP) is a flexible ecosystem of modular, multi-tenant services that empowers Cimpress businesses to select tailored solutions that meet their unique needs, fostering rapid innovation in product launches, customer outreach, and fulfillment of customized orders. Our commitment to innovation retains our customer base and drives substantial revenue growth, as evidenced by Cimpress' revenue in FY23 from custom print products, signage, apparel, packaging, and more.

About the Role :

As a Lead Software Engineer at Cimpress Technology, you will play a pivotal role in creating innovative software solutions that drive success for both our customers and Cimpress-owned businesses. You’ll work closely with other technical teams to design and architect systems that are scalable, reliable, and secure, leveraging both the MCP Platform and cutting-edge industry technologies.

In this role, you will have the unique opportunity to collaborate directly with other engineering teams, gaining insights into their challenges and goals. Your expertise will enable you to craft tailored solutions while promoting best practices across teams. You’ll also be instrumental in gathering and validating critical technical feedback, ensuring that our platforms evolve in ways that deliver maximum value.

As part of your responsibilities, you will help engineering teams overcome operational challenges, acting as a trusted technical advisor to guide them through complex architectural decisions. This role offers a global scope, with occasional travel to international sites, including Cimpress businesses and manufacturing facilities, to gain firsthand insights and strengthen partnerships.

This role is similar to a FDE (Forward Deployed Engineer) or a Solutions Engineer. This role requires the ability to break down complex problems into byte sized problems which can be individually tacked. You should be able to comfortably work with various types of stakeholders such as CTO, Marketing, Product Management, Operations and Engineering.

What you will do :

At Cimpress, we’re not just looking for engineers – we’re looking for innovators who are passionate about making a lasting impact. This role offers the opportunity to shape solutions that will drive both technical excellence and business value. If you are a seasoned software developer eager to engage with customers directly and collaborate across teams to deliver scalable, resilient, and secure systems, we want to hear from you!

• Build reference architectures to accelerate development of solutions.
• Get your hands dirty by building proof of concepts to provide guidance to development teams across the platform and customers on how best to utilize the platform features to solve their business problems.
• Keep customer needs at the forefront of decision-making. Guide teams to develop solutions that offer maximum value by understanding use cases and business requirements.
• Communicate solutions clearly through architectural diagrams, documentation, and presentations to both technical and non-technical stakeholders.
• Maintain and evolve detailed architectural documentation, including design decisions and implementation details.
• Contribute to engineering RFCs and promote software development practices that are shared across teams.
• Dig deeper into platform APIs and customer integrations to understand and suggest optimized ways of integrating with the MCP platform.
• Build strong relationships with customers and domain partners, working closely to understand their needs and deliver impactful solutions.

Qualifications :

At Cimpress, we value the diverse experiences and perspectives that each individual brings to our culture. If you don’t meet every qualification but are excited about this role, we encourage you to apply. We’re eager to learn more about you.

Nice to Have :

Even if you don’t have all the qualifications listed above, please still apply . We celebrate diverse backgrounds, and experiences and would love the opportunity to know more about you.

At Cimpress, we believe in creating an environment where all voices are heard, innovation is celebrated, and teams are empowered to build great things together. Whether it’s mentoring others, solving challenging problems, or designing systems that scale globally, your work will have a lasting impact.

Why you’ll love working here :

Being at Cimpress means you don’t see work as just a building, a desk, or a manufacturing floor. You see it as a chance to advance in your career and life. We strive to give you everything you need to learn, grow, and succeed. We're constantly pushing boundaries and broadening our horizons through innovation, collaboration, and perpetual exposure to what’s next. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we call it another great day at work.

For this role, occasional travel will be required to meet with business stakeholders, and platform teams, and collaborate on exciting initiatives.

Equal Opportunity Employer :

Cimpress is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

We're Remote-First :

In 2020, Cimpress adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

Please visit : https : / / cimpress.com / our-platform /

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