Serosoft Solutions - Presales Consultant

Description :

Job Category : Non-Technical.

Department : Sales & Marketing.

Job Location : Indore.

Experience : 3+ years.

About the role :

Indias leading Educational ERP Software company, a Deloitte Fast 50 Company, and ET Growth Champion Serosoft for a high-performing Presales Consultant to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

Key Responsibilities :

• Make outgoing calls to potential customers to schedule high-quality leads for sales.
• Identify customers needs, clarify information, research every issue, and provide solutions and / or alternatives.
• Generating leads for ERP software products through cold calls and other mediums.
• Demonstration of the ERP software.
• Updating the CRM record.
• Seize opportunities to upsell services when they arise.
• Follow up with potential customers in a timely manner.
• Manage a large number of outbound calls in a timely manner.
• Document all call information in the CRM according to standard operating procedures.
• Meet personal / team qualitative and quantitative targets.
• Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Maintain regular attendance and punctuality.
• Work closely with sales teams and other pre-sales resources, providing support throughout the sales cycle.
• Work closely with the sales team during the prospect needs analysis phase to assist in uncovering and clearly identifying prospects critical business issues.
• Searching for Customer Information through search engines.

Education & Experience :

(ref : iimjobs.com)