Thryve Digital - ServiceNow ITOM Administrator / Developer
Thryve Digital Health LLPChennai12 days ago
Job descriptionPerform routine system administration tasks, including user management, access control, and data maintenance. Monitor system performance and troubleshoot issues as they : Implement and manage integrations between ServiceNow and other third-party applications. Collaborate with development teams to ensure seamless data flow. Development, testing, implementation and management in ITOM CMDB, Discovery, Service Mapping and event management. Design technical solutions in various modules of ServiceNow ITSM and ITOM. Collaborate with the technical team to plan and execute ServiceNow upgrades. Manage patching and ensure the platform is up to : Bachelor's degree in Information Technology, Computer Science, or related field. Proven experience as a ServiceNow Administrator. ServiceNow certification(s) preferred. Strong understanding of ITOM processes and ITIL framework. Excellent problem-solving and communication Skills : ServiceNow administration and development. Experience with ServiceNow ITOM and ITSM modules. Scripting languages such as JavaScript. ITIL best practices. Integration with third-party tools. Strong analytical and troubleshooting skills.
Description :
Role : Servicenow -ITOM (CMDB, Discovery, Service Mapping, Event Management).
Experience : 5- 7yrs.
Location : Hyderabad / Chennai.
Shift : Description :
As a ServiceNow Administrator, your primary responsibility will be to manage and optimize the ServiceNow platform to support the organization's IT Operations Management (ITOM) and IT Service Management (ITSM) processes. You will collaborate with cross-functional teams to ensure the platform meets business needs and aligns with ITIL best & Responsibilities :
Configuration and Customization :
- Configure and customize ServiceNow modules based on business requirements.
- Develop and maintain workflows, business rules, UI policies, and client scripts.
System Administration :
ITOM Configuration and development :
Upgrades and Patch Management :
(ref : hirist.tech)
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Servicenow • Chennai
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