Career Opportunity : Technical Support Professional
Job Details
- Bilingual communication skills in German.
Key Qualifications : Technical Expertise
Minimum 2-3 years of experience in technical support (L1 / L2 preferred).Familiarity with Windows operating systems, MS Office suite, and common business applications.Awareness of ITSM or ticketing systems (e.g., ServiceNow, Remedy).Problem-Solving Skills
Strong analytical and problem-solving abilities for independent work.Excellent customer service and communication skills for non-technical users.