Associate Solutions Manager
Elucidataajit, rajasthan, in7 days ago
Job descriptionMap customer organizations to uncover new personas and decision-makers. Perform discovery calls to prospects for new use cases and solutions. Develop tailored solutions suited for customer’s usecase Develop reusable case studies and impactful sales materials (solution briefs, presentations). Conduct market research to strategically align solutions with customer pain points and industry trends. Act as the customer’s voice within Elucidata, ensuring all teams are aligned to deliver exceptional customer experience. Collaborate with Technical Owners and Subject Matter Experts to ensure smooth and agile project execution. Set up an account pod structure for each customer, incorporating members from various functions such as technical owners, engineering, product, AI / ML, and more. Pull in relevant teams as necessary to ensure comprehensive solutions are delivered to the customer. Conduct regular project reviews to maintain quality. Net Revenue Retention (NRR) : Includes renewal, upsell, and cross-sell dollars. Utilization percentage (hours, credits) Account health indicators (Business reviews, Mutual Success Plans, NPS) Discovery calls for new use cases (cross-sell) Customer advocacy (testimonials, references, case studies & collaterals building) Undergraduate degree in Bioinformatics, Life Sciences, or a related field (MBA preferred); candidates from Tier 1 colleges are encouraged to apply. 2+ years in customer-facing roles, focusing on business development, customer success, or solution selling (Bioinformatics / Life Sciences preferred); experience in consulting firms is a plus. Strong understanding of bioinformatics platforms; experience in cloud, software, or ML is a plus. Proven ability to manage client relationships, uncover opportunities for cross-sell / upsell, and ensure solutions align with business objectives. Excellent problem-solving skills and ability to work effectively across teams. Proficiency in Salesforce, LinkedIn Sales Navigator, and project management tools. Competitive compensation including ESOPs Unlimited vacation and holiday time off Hybrid work environment. 3 days in office is a must for this role. The opportunity to be part of a dynamic team in a growing company
Job Title : Associate Solution Manager
Function : Delivery
Location : Delhi / Bangalore (3 days in office)
About the Company :
Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata’s platform Polly, helps research teams wrangle, store, manage and analyze large volumes of biomedical data. We are at the forefront of driving AI in personalized medicine R&D across companies like Pfizer, Janssen, Owkin and many more. We were recognised as the 'Most Innovative Biotech Company, 2024', by Fast Company. We are a 120+ multi-disciplinary team of experts based across the US and India. In September 2022, we raised $16 million in Series A round led by Eight Roads, F-Prime, and our existing investors.
About the Role :
As an Associate Solution Manager, you will drive customer retention and expansion by managing a book of business, ensuring successful project delivery, prospecting for new cross sell & upsell opportunities, and creating innovative solutions. You will collaborate with Technical Owners and Subject Matter Experts, ensuring alignment between customer needs and business goals.
Key Responsibilities :
Book of Business Management :
- Build and nurture relationships with key stakeholders, including champions and economic buyers.
- Monitor account-level margins to ensure profitability. Liaise with Revenue Operations team on invoicing, Revenue recognition, financial forecasting.
- Ensure deliverables are aligned with customer success metrics through Mutual Success Plans.
- Secure renewal agreements and identify cross-sell and upsell opportunities.
Prospecting and Solution Architecture for Cross-Sell :
Delivery and Collaboration :
Key Metrics :
Required Skills :
We are proud to be an equal-opportunity workplace and an affirmative-action employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, caste, citizenship, marital status, disability, gender identity, or Veteran status.
Benefits of working with us :
Create a job alert for this search
Solution Manager • ajit, rajasthan, in
Related jobs
- Promoted
Operations Associate
TripleJodhpur, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 18 days ago
- Promoted
Revenue Operations Associate
Scrut AutomationJodhpur, IN Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 8 days ago
- Promoted
Solution Specialist
World Wide TechnologyJodhpur, IN Solution Specialists lead several of the pre-sales processes for qualified services opportunities.WWT’s Sales organization is responsible for creating and qualifying business opportunities.The Solu...Show moreLast updated: 30+ days ago
- Promoted
Associate - Revenue Operations
EmeritusJodhpur, IN Emeritus has partnered with more than 30 universities to date, including MIT, Columbia, Harvard, Cambridge, INSEAD, Wharton, UC Berkeley, INCAE, IIT, IIM, NUS, and HKUST, launching more than 100 co...Show moreLast updated: 8 days ago
- Promoted
Solutions Architect
24 Seven TalentJodhpur, IN Minimum 12 years of hands-on experience in SAP ERP, with deep expertise in FI and MM modules.Proven track record in design and configuration across Accounts Payable, Logistics Invoice Verification ...Show moreLast updated: 4 days ago
- Promoted
Associate Solutions Manager
Elucidatajodhpur, India Delhi / Bangalore (3 days in office).Elucidata is a TechBio Company headquartered in San Francisco.Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data.Elucidata’...Show moreLast updated: 1 day ago
- Promoted
Senior Solutions Specialist
LabcorpJodhpur, IN We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions.Throu...Show moreLast updated: 18 days ago
- Promoted
Support Associate
TermgridJodhpur, IN Please note : Applications will be accepted only via this form.Termgrid is building a new SaaS / Fintech category in the private debt markets.
Our vertical-focused collaboration platform enables inve...Show moreLast updated: 4 days ago
- Promoted
Senior Solution Consultant
ComplianceQuestJodhpur, IN Solution Consultant plays a critical role in the success of the Implementation Services team.Solution Consultant is to provide product recommendations and configurations, ensuring proactive communi...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
phDataJodhpur, IN Join phData, a dynamic and innovative leader in the modern data stack.We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cuttin...Show moreLast updated: 22 days ago
- Promoted
Lead Solutions Architect
CapgeminiJodhpur, IN Lead solutioning from deal qualification to contract signature.Develop end-to-end solutions (Transformation, Transition, Run).
Manage internal stakeholders and ensure visibility of solution metrics....Show moreLast updated: 16 days ago
- Promoted
Associate Solutions Manager
ElucidataJodhpur, IN Delhi / Bangalore (3 days in office).Elucidata is a TechBio Company headquartered in San Francisco.Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data.Elucidata’...Show moreLast updated: 8 days ago
- Promoted
Associate Director
WhiteSlips Job Management ConsultantsJodhpur, IN Design scalable and resilient Security Information and Event Management architectures for enterprise and multi-tenant environments.
Build custom dashboards, correlation rules, alerts, and automated ...Show moreLast updated: 30+ days ago
- Promoted
Associate Director - Advanced Analytics
KMK Consulting Inc.Jodhpur, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
HubSpot & Systems Support Manager
ATEC GlobalJodhpur, IN HubSpot & Systems Support Manager.Head of Business Growth & Operations.Remote with travel [GMT+2 to GMT+5 : 30].ATEC exists to decarbonise cooking for all households across the Global South with our ...Show moreLast updated: 5 days ago
- Promoted
Account Management Associate
AdPushupajit, rajasthan, in AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP).
We help web publishers grow their revenue through cutting-edge technology,...Show moreLast updated: 30+ days ago
- Promoted
Associate Solutions Manager
ElucidataJodhpur, Rajasthan, India Job Title : Associate Solution Manager Function : Delivery Location : Delhi / Bangalore (3 days in office) About the Company : Elucidata is a TechBio Company headquartered in San Francisco.Our missio...Show moreLast updated: 7 days ago
- Promoted
Solutions Architect
CareerUS SolutionsJodhpur, IN The Solutions Architect is responsible for designing and implementing scalable, secure, and efficient technology solutions that align with business objectives.
This role involves collaborating with ...Show moreLast updated: 8 days ago
- Promoted
Account Management Associate
AdPushupjodhpur, rajasthan, in AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP).
We help web publishers grow their revenue through cutting-edge technology,...Show moreLast updated: 30+ days ago
- Promoted
Solutions Architect
CareerUS Solutionsajit, rajasthan, in The Solutions Architect is responsible for designing and implementing scalable, secure, and efficient technology solutions that align with business objectives.
This role involves collaborating with ...Show moreLast updated: 7 days ago