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Principal Network Infrastructure Specialist

Principal Network Infrastructure Specialist

IHBengaluru, Republic Of India, IN
15 hours ago
Job description

Purpose of the Role

A Technical Specialist within Enterprise Network Services (ENS) will be expected to have a fundamental network understanding, including excellent knowledge of network, from best of breed vendors. This highly technical and service focussed position will involve Operational support of the WWT GlobalFI / Fintech Customer global Network including change and service improvement opportunities. The ability to work effectively as a member of a diverse geographical based team is essential.

  • ENS provide services to all areas of the WWT GlobalFI / Fintech Customer business, operating a regional delivery function that identifies and drives tasks and initiatives to completion. The ability to work well with project managers and senior stakeholders is fundamental;

also the need to be able to work under pressure within a busy and reactive environment is essential.

Key Responsibilities

  • Conduct yourself as a seasoned technical professional.
  • ENS stakeholder, delivering regional ‘One team’ approach.
  • Responsible for operation excellence and taking appropriate ownership
  • Participate in and adhere to ENS engineering.
  • Ensure delivered solutions transition into ‘supportable services’ via the ready for service framework.
  • Mentor and cross train ENS staff as required.
  • Your skills and experience :

  • At least 8 years financial services experience
  • Expertise in Networking Domain as an SME.
  • Excellent understanding of network architecture, design and support (related to the specified technologies)
  • Proven delivery experience is essential, preferably with a financial services company
  • Proven Service Management (ITIL) experience, specifically incident, problem and change management
  • Delivering service within a high pressure environment
  • Essential skills :

  • Diligent, thorough and professional
  • Service Oriented, business aware and customer focused
  • Motivated, with a positive (can-do) and enthusiastic attitude
  • Good organisational and planning skills, with attention to detail
  • Good documentation skills, including writing policies and procedures
  • Confident, influential and able to communicate effectively at all levels
  • Experience of supporting network technologies
  • Fundamental understanding of TCP / IP and network switching & routing
  • Understanding of network requirements, able to identify / discuss viable solutions
  • Cisco routing and switching including datacentre platforms
  • Knowledge of monitoring and analysis tools (SolarWinds, ThousandEyes, Wireshark, etc)
  • Knowledge of DNS & DHCP (IPAM)
  • Ability to cope with demanding schedules and pressured deadlines
  • Must be flexible in approach to work content and responsibilities
  • Must be a self-starter and able to work with a minimum of supervision
  • Must be able to interact with customers (the business) and technicians effectively
  • Desirable skills :

  • Cisco ACI, Meraki, ISE
  • SD-WAN Technologies, Preferably Silver Peak
  • Terraform, automation and Python Scripting
  • Professional qualifications (against relevant technologies)
  • Project Management qualifications and experience Standard, also the ISO20000 and ISO27001 standards
  • Experience in Automation and Software defined approach is preferred.
  • Personal Characteristics :

  • Enthusiastic about technology, innovative in approach
  • Ability to thrive in a technology driven, rapidly changing and expanding environment
  • A desire to do things the right way, whilst remaining focused on team and business objectives
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    Network Infrastructure Specialist • Bengaluru, Republic Of India, IN

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