Senior Systems Administrator [T500-18102]

About Ferguson :

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries : Commercial / Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Duties and Responsibilities :

Provide technical support within the Operations Center to include proactive and reactive incident resolution.

Ensure the quality and delivery of technical operations supporting the business is in accordance with agreed standards.

Provide technical support by collaborating with systems analysts, developers, business analysts, and project teams.

Perform proactive reviews of system performance metrics, logs, and alerts to ensure event correlation and trend analysis are performed on a regular basis.

Provide server and infrastructure application support including installation, patching, upgrading, maintenance, and QA of systems per Ferguson standards.

Manage the creation and maintenance of inventory data for all servers.

Manage server and service configuration per ticket requests.

Perform weekly checks on system memory, CPU, disk, NFS, and NTP and fix according to policy.

Write, execute, and peer review ansible playbooks.

Support audit requirements by collecting server details and screenshots / recordings.

Ensure team documentation is populated with resolutions, workarounds, known issues.

Stay ahead of the latest updates and developments in Linux technologies.

Participate in a 24x7 on-call rotation to support after hours issues and planned work.

Qualifications and Requirements :

Minimum of 5 years of Linux server administration experience.

BA or BS degree preferred.

Recent experience and proficiency with Cloud computing platforms, such as AWS, Azure, Oracle Cloud, and GCP.

Experience with installation, configuration, patching, and support for Linux.

Experience creating automation using ansible.

Experience in an enterprise level production data center environment managing enterprise class servers.

Experience in proactively monitoring system health and reacting accordingly.

Windows experience desired but not required.

Strong organizational and problem-solving skills.

Excellent written and verbal communication skills.

Ability to work collaboratively in a team environment and independently.

Good ability to manage time appropriately and effectively prioritize tasks.

Demonstrated ability to follow guidelines, while also bringing to bear acquired knowledge to surpass expectations when necessary.