Learning & Development Coordinator

Key Accountabilities and main responsibilities

• Training Coordination :
• Organize and schedule training sessions, workshops, and seminars
• Coordinate with trainers, participants, and other stakeholders to ensure smooth execution of training programs
• Manage training materials, resources, and equipment
• Data Management and Analysis :
• Collect and analyze training data to measure the effectiveness of L&D programs
• Generate reports and provide insights to support continuous improvement of training initiatives
• Maintain accurate records of training activities and participant progress
• System and Process Management :
• Oversee the administration of L&D systems, including Learning Management Systems (LMS)
• Ensure that all L&D processes are efficient and aligned with organizational goals
• Troubleshoot and resolve any issues related to L&D systems and processes
• Stakeholder Communication :
• Act as a point of contact for L&D-related inquiries and provide support to employees and managers
• Communicate effectively with internal and external stakeholders to ensure alignment and collaboration
• Provide regular updates on L&D activities and progress to the Head of Human Resources
• Continuous Improvement :
• Identify opportunities for improving L&D processes and systems
• Stay updated with industry trends and best practices in learning and development
• Contribute to the development and implementation of new L&D initiatives
• Governance & Risk
• Ensure adherence to legal and regulatory requirements
• Support MPMS assurance programs that deliver effective risk management and compliance practices
• The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs
• Experience & Personal Attributes
• Bachelors Degree or certification in Learning and Development or Human Resources; or equivalent experience
• Experience in a learning and development role (preferred but not required)
• Excellent organisational and multitasking skills
• Excellent attention to detail
• An interest in facilitating training
• Strong interpersonal and communication skills (written and verbal)
• Proficiency in MS Office Suite
• Familiarity with HRIS / LMS platforms (preferred but not required)
• Basic knowledge of employment laws and HR best practices is a plus

Skills Required

Hris, Ms Office Suite, Lms