Salesforce Supervisor

Salesforce Consultant - Supervisor

Description :

The Supervisor Consultant will be responsible for successfully implementing Salesforce features and functionality. In this capacity, they will be an expert in multiple Salesforce Clouds (e.g., Sales, CPQ, Revenue, Service, Tableau, Experience Clouds), technology, implementation and methodology.

Responsibilities :

• Minimal direction and assistance required to execute on concurrent consulting engagements with both business and technical client resources
• Drive business requirements gathering sessions and perform detailed analysis of client business requirements
• Document Use Cases based on client business requirements via clear and concise user stories and acceptance criteria
• Map functional requirements to Salesforce features and functionality across multiple Salesforce Clouds and components (e.g., Sales, CPQ, Revenue, Service, Tableau, Experience Clouds)
• Support presales efforts by joining presales scoping calls and estimating effort to execute build and reviewing proposals with clients or prospects
• Apply implementation and configuration best practices based on solution experience and process knowledge
• Collaborate with Project Managers to maintain / update project plans and status, proactively identify project related risks and resolve configuration or business process related issues
• Facilitate SIT and UAT solution testing and issue resolution
• Prepare and deliver End User training
• Complete and validate data migration tasks using Salesforce.com DevOps tools
• Bridge the gap between functional and technical resources in integration or custom development

Skills / Experience :