Senior IT Technologist–Operational Excellence

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Careers that Change Lives

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in IT that changes lives. At Medtronic, we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. The Global Operations and Supply Chain (GOSC) IT team is looking to start an operational excellence team to help drive close to flawless execution of IT systems to help the business reach their goals.

Responsibilities may include the following and other duties may be assigned :

Monitoring, Metrics & System Health

• Develop and maintain metrics around Incident Change and Problem Management (uptime, system availability, SLAs, issue closures, and overall system performance).
• Continuously monitor system health, analyze historical data, and identify recurring or systemic issues.
• Establish the appropriate level of monitoring—automated or manual—for critical tools and integrations.
• Collaborate with the IT supporting team to identify and resolve performance gaps across all manufacturing sites and distribution centers (DCs).
• Ensure proper reconciliation processes for critical applications, particularly those involving integrations.
• Implement structured guidelines for testing and reconciliation to uphold system integrity and reduce risk.