Systems Support Specialist
CAVITAKAhmedabad, Republic Of India, IN4 hours ago
Job descriptionDiploma / B.E. / B.Tech in Electronics, Electrical, Instrumentation, or Fire & Safety Engineering . 1–3 years of experience in technical support or maintenance of Fire Alarm Systems . Hands-on experience with panels and detectors. Strong understanding of wiring diagrams, control panels, and system networking (RS-485, Modbus, etc.). Excellent problem-solving and communication skills. Ability to work independently and manage field visits as required. Opportunity to work with advanced fire safety technologies . Supportive and growth-oriented work culture. Exposure to large-scale safety projects across industries.
CAVITAK with its 375 member strong team ( referred to as Cavs ) are engaged in below Business Verticals :
Retail Distribution - Mobile & Consumer Goods
Value-Added Tech Distribution - Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI
Global Commerce - Launchpad for global and Indian brands on e-commerce platforms
About the Role :
We are looking for a Technical Support Engineer who will provide hands-on support, troubleshooting, and technical expertise for our Fire Alarm and Fire Detection Systems . If you’re passionate about safety technology, enjoy solving technical challenges, and like working closely with customers and field teams, this role is for you!
What You’ll Do :
- Provide technical assistance for installation, commissioning, and maintenance of fire alarm systems (addressable & conventional).
- Diagnose and troubleshoot system faults and ensure timely issue resolution.
- Coordinate with service teams and customers to deliver on-site and remote support .
- Conduct testing, preventive maintenance, and documentation for service activities.
- Support the sales and projects team with product knowledge and technical inputs.
- Train end-users and internal teams on system operation and best practices.
- Stay updated on product developments, firmware updates, and safety standards .
What We’re Looking For :
Why Join Us :
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Support Specialist • Ahmedabad, Republic Of India, IN
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