Profile : Travel Executive
Experience : 1-2 years
Salary Range : Upto 15k-30k
Job Overview :
We are looking for a Travel Executive to manage travel requirements for business or holidays and provide tourism-related services and package tours on behalf of our suppliers. Knowledge of GDS / Amadeus is mandatory. The goal is to keep clients satisfied and loyal for future services.
Requirements and Skills :
Fluent in English with good communication skills
Ability to interact and negotiate effectively
Strong coordination and sales skills
Proven experience in the travel industry with knowledge of travel norms ticketing and reservation
Sound knowledge of domestic / international travel trends
Knowledge of packages ticketing and GDS (Amadeus and Galileo)
Good knowledge of MS Word and Excel
Effective time-management skills
Willingness to work in shifts
Experience in outbound calls and follow-up
Responsibilities :
Plan and sell transportation accommodations insurance and other travel services
Cooperate with clients to determine their needs and advise on appropriate destinations modes of transportation travel dates costs and accommodations
Deal with travel problems complaints or refunds
Enter data into software and maintain client files
Meet profit and sales targets and provide after-sales services
Make new reservations and changes on Amadeus quote correct fares issue / re-issue tickets and process refunds
Respond to customer queries via telephone email fax web chat and social media
Maintain and generate reports as required
Sell up-sell and cross-sell products and services
Complete fraud prevention checks
Receive inbound calls and provide required information
Required Skills :
Good communication skillsKnowledge of GDS / AmadeusTravel industry knowledgeTime managementSales & up-selling
Key Skills
Graphic Designing,Computer Data Entry,Exploration,Access Control,Corporate Finance,Elevator Maintenance
Employment Type : Full Time
Experience : years
Vacancy : 1
Executive • Surat, Tamil Nadu, India