We are seeking a seasoned, hands-on SAP S / 4HANA Functional Consultant to provide expert support and continuous functional improvement for our critical Logistics and Supply Chain processes.
While supporting a major ongoing transformation program, this role's primary focus will be ensuring stability, integrity, and operational excellence across the live Order-to-Cash (SD), Procure-to-Pay (MM), and Logistics Execution (LE) streams in a live S / 4HANA environment.
Key Responsibilities & Support Functional Deliverables :
System Stabilization & Incident Management (Support Focus) :
- Production Support : Serve as the Level 2 / 3 functional expert for all post-go-live issues and incidents impacting SD, MM, and LE processes.
Prioritize and resolve critical transactional errors in sales orders, shipping, billing, procurement, and inventory management.
Inter-Process Integrity : Monitor and support complex intercompany flows, ATP (Available-to-Promise) checks, and batch management to ensure continuous business operations and accurate stock allocation.Integration Troubleshooting : Troubleshoot integration failures between Logistics modules and Finance (FI) teams, specifically focusing on invoice integration issues, discrepancies in goods receipt / invoice receipt (GR / IR), and data flow errors.Functional Configuration Maintenance & Optimization (Support Focus) :
Configuration Control : Maintain and govern the functional configuration of sales orders, pricing, shipping outputs, billing, and procurement processes post-implementation, adapting to minor business changes and patches.Data Integrity : Execute and support data validation routines and system checks to guarantee the integrity of master data (e.g , pricing conditions, material master settings) essential for stable logistics operations.User Support & Training : Develop and update knowledge base articles (KBA), provide advanced user training on complex processes, and support business users with operational questions related to the live S / 4HANA system.Transition & Testing Coordination (Project Support)
Quality Assurance : Coordinate and execute rigorous functional testing for system patches, enhancements, and roll-outs, specifically including regression testing and cut-over activities to minimize operational risk.Documentation Maintenance : Maintain and update comprehensive functional specifications (F-Specs) and user manuals to reflect the current live system configuration and best practices.Key Requirements & Core Expertise :
SAP Experience (Mandatory) : 5+ years of hands-on experience in configuration and functional support of SAP SD / MM modules.S / 4HANA Expertise (Mandatory) : Must have functional experience providing support and stabilization for a live or recently deployed SAP S / 4HANA Logistics environment.Logistics Focus : Strong domain knowledge of Order-to-Cash (O2C) and Procure-to-Pay (P2P) cycles, with an emphasis on system troubleshooting and operational stability.Preferred Exposure : Familiarity with the integration points and data flows related to EWM, GTS, and Transport Management (TMS) is beneficial for resolving advanced support tickets(ref : iimjobs.com)