MS Dynamics 365 CE Solution Architect

Key Responsibilities :

1. Solution & Enterprise Architecture

Own the end-to-end solution architecture for Dynamics 365 CE and Power Platform implementations.

Design complex enterprise solutions with a focus on scalability, multi-entity models, interoperability, and security .

Create architecture blueprints including application architecture, data architecture, integration architecture, and security models .

Define and govern Dataverse schema , including tables, relationships, policies, and data retention strategy.

Lead architectural decisions in collaboration with enterprise architects, security teams, and business stakeholders.

2. Technical Leadership

Guide and mentor development teams on CE customization, plugin development, PCF controls, ALM, and best practices.

Provide design oversight for Power Apps (Model-Driven & Canvas) , Power Automate, and Power Pages solutions.

Review technical designs, integration patterns, and code to ensure consistency and quality.

Enforce Microsoft-recommended architecture and development standards across all teams.

3. Requirements Analysis & Solution Blueprinting

Lead high-level workshops and discovery sessions with business and IT stakeholders.

Translate complex business requirements into technical solution designs and architectural decisions.

Identify solution gaps and define customization, configuration , and integration approaches .

Prepare detailed Functional Architecture Documents (FADs) , Technical Architecture Documents (TADs) , and Data Flow Diagrams .

4. Integration & Middleware Architecture

Architect seamless integration of CE with enterprise systems such as ERP, portals, mobile apps, and data platforms.

Define integration patterns using :

Azure Service Bus

Azure Logic Apps

Azure API Management

Azure Functions

Webhooks, REST, and SOAP APIs

Ensure secure authentication via Azure AD, Managed Identities, OAuth2 , and consent models.

5. Governance, ALM & Security

Define and implement environment strategy , DLP policies, and Power Platform governance frameworks.

Establish ALM pipelines using Azure DevOps , solution layering, and branching strategies.

Drive adoption of Power Platform COE standards across the organization.

Ensure compliance with data privacy laws, regulatory requirements, audit needs, and security standards.

6. Program Leadership & Stakeholder Management

Act as the primary CRM solution advisor to business, program management, and IT leadership.

Present architectural decisions and roadmaps to CXOs and steering committees.

Provide estimations, delivery planning, and risk assessments for large-scale transformation programs.

Support pre-sales engagements, RFP responses, solution shaping, and client presentations.

Required Skills & Experience

Core Expertise

14+ years of total experience , with 8+ years in Dynamics 365 CE / CRM .

Deep expertise in CE modules :

Sales

Customer Service

Marketing

Field Service (optional but preferred)

Hands-on solutioning experience across C#, .NET, JavaScript, PCF, plugins, workflows , and customizations.

Power Platform Expertise

Architectural-level experience in :

Power Apps (Canvas, Model-Driven, Custom Pages)

Power Automate (cloud flows, BPFs)

Power Pages

Dataverse architecture & governance

Power Platform Pipelines & ALM

Experience implementing enterprise governance, monitoring, and COE frameworks .

Integration & Azure Expertise

Strong experience in architecting integrations using :

Azure API Management

Azure Service Bus

Logic Apps

Azure Functions

Dataverse REST API

Solid understanding of Azure networking, identity, encryption, and cloud security.

Enterprise Leadership Skills

Experience leading cross-functional development teams.

Strong stakeholder communication and ability to influence senior leadership.

Proven track record in delivering large, multi-country CRM transformation programs.

Experience with Agile delivery methodologies and DevOps-driven execution.

Preferred Certifications

PL-600 : Power Platform Solution Architect (Highly Preferred)

PL-400 : Power Platform Developer

MB-210 / MB-230 / MB-220 / MB-240

Azure Fundamentals (AZ-900)

Azure Architect (AZ-303 / 305) – added advantage