About the job
Overview
The Director of People Operations & Community Engagement leads InRhythm’s full people strategy, driving consultant performance, client success, and a thriving company culture. This role oversees all aspects of the employee journey, from onboarding to engagement, growth, and retention, while ensuring global compliance and a strong total-rewards approach.
This leader manages a small, high-performing team (HR & Ops Manager, People Ops Generalist, and Community & Brand Manager), improves HR systems and automation, and builds an employer brand and consultant community that strengthens InRhythm’s market reputation. The ideal candidate is proactive, data-driven, and passionate about building a people-first, performance-focused culture in a fast-growing environment.
Key Responsibilities
Culture & Leadership
- Set People & Culture goals that align with business and revenue objectives.
- Build leadership pipelines, identify successors, and support high-potential consultants.
- Track and report on culture health, people metrics, and engagement to the CEO and leadership team.
- Promote transparency, psychological safety, and continuous improvement.
- Partner with leadership to maintain “Best Place to Work” standards across the company.
Employee Experience & Engagement
Design and manage onboarding programs (US & India) with clear success metrics.Lead eNPS and engagement initiatives to improve retention and morale.Oversee performance management processes—competency models, reviews, and rewards.Use surveys and data to strengthen engagement and reduce turnover.Total Rewards & Compliance
Define and manage compensation structures, bonuses, equity, and benefits that balance attraction and profitability.Lead annual compensation reviews, vendor negotiations, and pay equity analysis.Maintain compliance with employment laws and regulations in all operating regions.Partner with Legal and Finance to manage employment risks and audits.HR Technology & Analytics
Set the roadmap for HR systems, automation, and analytics.Implement tools that improve efficiency, data accuracy, and employee self-service.Deliver dashboards and insights that inform workforce planning and performance.Use predictive analytics to forecast talent needs and support business strategy.Employer Brand & Community
Lead InRhythm’s employer brand and content strategy to strengthen market presence.Grow and manage the Consultant Community Platform—learning, recognition, and mentorship.Partner with the CEO and Marketing to position InRhythm as a “Best Place to Work.”Share success stories and thought leadership to attract top talent and clients.Required Experience, Skills & Qualifications
Bachelor’s degree in HR, Business, or a related field (SHRM certification preferred).8–12+ years of HR or People Operations experience in a fast-paced, high-growth company.3+ years in a senior HR leadership role managing teams.Experience in IT consulting or professional services required.Proven success in scaling HR processes, improving retention, and driving engagement.Strong leadership, accountability, and communication skills.Expertise in HR systems, automation, and analytics.Knowledge of compensation strategy and benefits optimization.Experience with employer branding and talent attraction initiatives.