MTO Operation Executive

Job Title : Gold MTO Operations Executive

Department : Supply Chain

Location : Head office - PUNE

Job Summary :

The Gold MTO Operations Executive is responsible for managing the made-to-order (MTO) workflow between customers, stores, and vendors. This role requires strong coordination, communication, and follow-up skills to ensure timely delivery of customized jewellery orders. The ideal candidate must have prior experience in the jewellery industry, with a deep understanding of product specifications, gold purity standards, design customizations, and vendor management.

Key Responsibilities :

Vendor Coordination :

• Liaise with gold vendors for order placement, production timelines, and delivery management.
• Maintain strong working relationships with vendors to ensure smooth fulfillment of MTO requirements and resolve issues proactively.

Order Management :

Store & Customer Communication :

Quality & Compliance :

Documentation & Reporting :

Qualifications & Skills :

Preferred Attributes :