International Telecaller ( work From home)

Job Description

This is a remote position.

Mail : - info@naukripay.com

telecaller job description includes making outbound calls to customers to promote products or services, generating leads, and closing sales. The role also involves handling inbound calls to assist with inquiries or complaints, maintaining customer records in a database, and following up with leads and existing customers. Key skills include strong communication, persuasion, and the ability to work towards sales targets.

Key responsibilities

Outbound calls : Make calls to potential and existing customers to promote products, explain features, and generate leads.

Sales : Persuade customers to make purchases or schedule appointments and follow up to convert leads into sales.

Inbound calls : Handle incoming calls to answer customer inquiries, provide information, and resolve issues or complaints.

Record-keeping : Maintain a database of customer interactions, call logs, and sales records accurately.

Customer service : Follow up with customers for feedback and ensure customer satisfaction.

Administrative tasks : May include tasks like processing orders or managing paperwork related to calls.

Required skills and qualifications

Excellent verbal communication and interpersonal skills.

Persuasive speaking and negotiation abilities.

Strong organizational and time management skills.

Ability to work independently and as part of a team.

Ability to handle stress and meet targets.

High school diploma or equivalent is often required.

Requirements

meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.