Business Analyst – Website Development

Looking candidate from Freight Forwarding Industry only. Interested candidate can share there CV on Job Location : Mumbai Andheri Candidate from Mumbai are required. Key Responsibilities : Strategic Business Planning for Marketing : Focus on building long-term client relationships by cross-selling integrated freight and logistics solutions. Leverage industry knowledge in Sea and Air Freight Forwarding services. Gather data on competitors, lost business, and customer feedback. Meet sales targets and share periodic reports with management. Driving Revenue Growth and Customer Relations : Negotiate contracts to preserve business and secure agreements. Manage sales initiatives from proposal to closure, ensuring customer satisfaction. Build strong client relationships to enhance revenue and ensure vendor registration for long-term partnerships. Resolve issues promptly and escalate unresolved matters to management within a week. Collect client feedback to improve services and processes. Internal Coordination and Networking : Motivate and mentor internal teams (CS, Clearance, Transport) to handle clients, vendors, and overseas agents. Collaborate with departments to manage freight negotiations, timely delivery orders, container planning, and invoicing. Utilize organizational expertise to address customer needs efficiently. Reporting and MIS for Business Decision Making : Ensure timely and accurate reports, such as Monthly Volume & Shipment Reports. Provide insights and accurate data to support business decisions. Offer customer feedback on products and services to help top management drive improvements. Preferred candidate profile Leadership Orientation Sales Orientation Negotiation Skills Problem Solving Skills Performance Focus Job Types : Full-time, Permanent Pay : ₹28, ₹34,000.00 per month Benefits : Cell phone reimbursement Health insurance Paid time off Provident Fund Application Question(s) : How many years of experience in CHA Import documentation? What is your current salary? Work Location : In person