Job Overview
We are seeking a technical lead who can also serve as a service delivery manager for a 3–4 member team.
The ideal candidate will guide the team in handling incidents, service requests, and enhancements while managing client relationships, SLAs, and governance activities for a global distributed environment.
- Hands-on technical leadership in Microsoft Dynamics NAV v5 (customized implementation)
- Service delivery management responsibilities
Key Responsibilities :
Technical Leadership : Provide hands-on technical guidance to the team in implementing Microsoft Dynamics NAV v5.Service Delivery Management : Oversee service delivery, including incident and request management, enhancement, and governance activities.Requirements :
Experience with Microsoft Dynamics NAV v5 customizationStrong technical skills and knowledge of software development life cyclesEffective communication and interpersonal skillsWhat We Offer :
A challenging role with opportunities for growth and developmentA collaborative and dynamic work environmentCompetitive compensation and benefits