Administrative Associate

Company Description

Founded in 1986 in Rishikesh, Vimal Menz Apparel specializes in bespoke custom-made suits and a wide variety of ready-made apparel and stitching services. From office formals to wedding attire and uniforms for hotels and institutes, we are committed to delivering the best-fitting and quality services in a timely manner. Our clients include prestigious establishments like AIIMS, Ananda In The Himalayas, and Modi Yoga Retreat.

Main Duties and Responsibilities

• Customer & Order Management (Reporting to Analyst)
• Order Tracking : Check daily delivery requirements, update order status in CRM, and proactively inform customers of their order status via calls and messages.
• System Data Entry : Accurately enter new customer orders into the ERP.
• Documentation : Generate and manage quotations, invoices, and bills within CRM.
• B2B Coordination : Manage and coordinate all orders, quotations, and payments specifically for hospitality and educational institute uniform clients.
• Feedback : Collect and record customer feedback to support service improvement efforts.

Administrative & Accounts Support

Skills and Competencies

Skills Required

Ms Word