Associate Director Agentic AI

About The Role

Grade Level (for internal use) :

12

Job Summary – Associate Director, Collection Platforms And AI

As an Associate director, you will be essential to drive customer satisfaction by delivering tangible business results to the customers. You will be working for the Enterprise Data Organization and will be an advocate and problem solver for the customers in your portfolio as part of the Collection Platforms and AI team. You will be using communication and problem-solving skills to support the customer on their automation journey with emerging automation tools to build and deliver end-to-end automation solutions for them.

Team – Collection Platforms and AI

Enterprise Data Organization's objective is to drive growth across S&P divisions, enhance speed and productivity in our operations, and prepare our data estate for the future, benefiting our customers.

Therefore, automation represents a massive opportunity to improve quality and efficiency, to expand into new markets and products, and to create customer and shareholder value. Agentic automation is the next frontier in intelligent process evolution, combining AI agents, orchestration layers, and cloud-native infrastructure to enable autonomous decision-making and task execution. To leverage the advancements in automation tools, it's imperative to not only invest in the technologies but also democratize them, build literacy, and empower the work force. The Collection Platforms and AI

team's mission is to drive this automation strategy across S&P Global and help create a truly digital workplace. We are responsible for creating, planning, and delivering transformational projects for the company using state-of-the-art technologies and data science methods, developed either in house or in partnership with vendors. We are transforming the way we are collecting the essential intelligence our customers need to make decisions with conviction, delivering it faster and at scale while maintaining the highest quality standards.

What are we looking for

You will lead the design, development, and scaling of AI-driven agentic pipelines to transform workflows across S&P Global. This role requires a strategic leader who can architect end-to-end automation solutions using agentic frameworks, cloud infrastructure, and orchestration tools while managing senior stakeholders and driving adoption at scale.

• A visionary technical leader with knowledge of designing agentic pipelines and deploying AI applications in production environments.
• Understanding of cloud infrastructure (AWS / Azure / GCP), orchestration tools (e.g., Kubeflow), and agentic frameworks (e.g., LangChain, AutoGen).
• Technical implementation of :
• Interoperability amongst external tools / APS for example leveraging Model Context Protocol (MCP)
• Context Engineering : particularly applied short / long term memory of multi-step interactions that maintain the context
• Observability and Evaluation : to keep track of the agent quality, performance and monitoring.
• Agent to Agent interactions and protocols whether in prototyping or production to scale multi-agent systems.
• Proven ability to translate business workflows into automation solutions, with emphasis on financial / data services use cases.
• An independent proactive person who is innovative, adaptable, creative, and detailed-oriented with high energy and a positive attitude.
• Exceptional skills in listening to clients, articulating ideas, and complex information in a clear and concise manner.
• Proven record of creating and maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction.
• Ability to understand what the right solution is for all type of problems, understanding and identifying the ultimate value of each project.
• Operationalize this technology across S&P Global, delivering scalable solutions that enhance efficiency, reduce latency, and unlock new capabilities for internal and external clients.
• Exceptional communication skills with experience presenting to C-level executives

Responsibilities

Preferred Qualification

What's In It For You

Our Purpose

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.

Our Benefits Include

For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

Global Hiring And Opportunity At S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to :  [HIDDEN TEXT] and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

DTMGOP103.2 - Middle Management Tier II (EEO Job Group)

Job ID : 322536

Posted On : 2025-11-19

Location : Gurgaon, Haryana, India

Skills Required

Gcp, Cloud Infrastructure, Azure, Python, Aws