Customer Support Executive - Freshers
TechnodysisDelhi, India22 hours ago
Job descriptionHandle inbound calls related to client products and Services Resolve customer queries efficiently while ensuring customer satisfaction Provide product and service information both in Hindi and English Record and update customer interactions accurately in the system Escalate unresolved issues to the concerned department in a timely manner Maintain quality standards and follow process guidelines Minimum qualification : +2 / Intermediate (Graduate Preferred) Proficiency in Hindi and English is mandatory Excellent verbal communication and listening skills Ability to handle customer interactions with patience and empathy. Basic computer knowledge (MS Office, email, CRM tools) Candidates must work from Office - Bangalore Rotational shifts may apply based on Business requirements. HR Round followed by Versant OPS Round Client round
Job Title : Customer Support Executive - Freshers (On the job training will be provided)
Work Location : Bangalore – White Field – WFO
Salary - INR 20000 / - to 25000 / - Per month
Mode of Interview : Face to Face in Bangalore
Shift timings : Shift Allowance are provided
- For Male 24
- 7 & For Female Employees 7am-7pm Window
- 6 Days working
- No Fixed Off
About the Role :
We are hiring enthusiastic and customer-focused professionals for inbound calling process. The role involves handling customer queries, providing accurate information and ensuring a smooth customer experience.
Key responsibilities.
Required Skills and Qualification
Other details :
Selection process : Only Face to Face interview
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Customer Support Executive • Delhi, India
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