(Immediate Start) Senior Product Manager

About Organisation :

Akshayakalpa is a farmer-first, organic dairy and clean-food company. We pair science-led quality with transparent sourcing to deliver everyday staples—milk, ghee, yogurt, cold-pressed coconut oil —through a subscription-led model and a pan-India e-commerce footprint. Our mission : make honest, sustainable food simple for every household.

Role Summary

Own the end-to-end product lifecycle for our Customer App (Flutter) and key enterprise applications (Java / React, PHP, internal tools). You’ll convert business goals into clear product roadmaps, write crisp PRDs / requirement definitions, align engineering & design, and land high-quality releases. You’ll also lead integrations with external partners (e.g., Razorpay, Mojro, WhatsApp / CPaaS, MoEngage) to deliver seamless customer and operations experiences.

Responsibilities

• Define quarterly roadmaps for : Customer App (order flows, wallet / autopay, learning platform, user engagement), website, e-shop, and internal ops tools (catalog, delivery ops, CRM).
• Define and measure product metrics that help improve customer experience and bring value to the company
• Write PRDs with problem statement, success metrics, user journeys, edge cases, acceptance criteria, analytics events, and roll-out plan.
• Run backlog, sprint planning, and release notes; keep work decomposed into thin vertical slices.
• Drive UAT with test cases for happy paths, failures, retries, and reconciliations (e.g., payment / refund, delivery exceptions).
• Provide flow maps / wireframes and content requirements to the UX designer; uphold usability, accessibility, and performance budgets.
• Validate with quick prototypes and usability tests; iterate to reduce friction (order flow, checkout, subscription setup, autopay mandate, etc.).
• Own partner integrations end-to-end : payment gateways, last-mile (e.g. Razorpay, Mojro WhatsApp / CPaaS, MoEngage).
• Document flows, callback / webhook handling, reconciliation files, SLAs, and incident playbooks with vendors.
• Define analytics events / attributes (app + server) and dashboards with Data / CRM.
• Run A / B tests (e.g., Auto Recharge copy / placement) and ship what wins.
• Work closely with CX, Ops, Marketing / CRM, Finance, and Legal; maintain RACI, timelines, and risk logs.
• Communicate crisply—weekly product updates, go / no-go calls, and post-release RCAs.

What success looks like (6–12 months)

Qualifications