Office Experience - Jr Block Lead - Deputy Manager

Summary

Position Summary

Office Experience - Jr Block Lead - Deputy Manager

Key Job Responsibilities Include The Following

• Office Experience
• Lead Office Experience teams in US India offices across India.
• Manage Facility Managers and team members to ensure they adhere to company's policy and standards in achieving its goals.
• Lead and provide Supervision over the team on professional's experience in janitorial services, F&B experience, mail room services, healing rooms, recreational facilities and allied services.
• Delegates work with clear work instructions and provide performance feedback to team members.
• Provide recommendations to effectively influence key decision makers at the senior manager level on occasion, based on available data.
• Plan budget requirements for the site and ensure invoices related to Office Experience are raised and submitted within the stipulated timeframe.
• Organize departmental meetings to regularly update colleagues and resolve issues as a preventive measure to possible problems and conflicts.
• Forecast Office Experience requirements in advance and effectively work in transition of new projects from Real Estate Services to go-live set up.
• Development of persuasive management presentations and other support materials (such as project plans, tracking documents, meeting notes and status reports) to drive implementation of projects.
• Ensure open communication, quick and accurate response to leadership requests and queries.
• Coordinate M&E requirements with Real Estate Services and ensure minimum disruption of utility services.
• Liaise with other functions to resolve any operational issues relating to Office Experience.
• Ensures that the team develops operational strategies, policies and procedures in line with the operational requirements.
• Manages firm assets and ensures that Environmental Health and Safety (EHS) and Quality programs are in conjunction with department's objectives.
• Anticipates issues, prioritizes and plans the team with an action plan and ensures that they are completed within deadlines set.
• Provide necessary guidance to the Global Contact Centre team dedicated to Office Operations, on a regular basis, helping with continual improvement in their response to clients.
• Supervise and support employee transportation and fleet management teams.
• Manage space requirements (seats, conference / meetings rooms, Hoteling etc) for the business teams.
• Ensuring compliance with statutory legal / regulatory / contractual requirements.
• Understand Risk and flag critical risks to supervisor in a timely manner
• Business excellence & governance.
• Provide support for office events organized within and outside office premises.
• Define Service Level Agreements (SLA) and implementation on ground to oversee vendor performance in accordance with established compliance and operational standards.
• Representing Office Experience teams during leadership / Client visits.

Team Management

Key Skills Required

Personal Skills Required

Characteristics

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU : The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU : The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and / or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code : 316121

Skills Required

Microsoft Office Tools, Janitorial Services