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iTero Training Specialist, Cochin

iTero Training Specialist, Cochin

ConfidentialCochin / Kochi / Ernakulam
12 days ago
Job description

Position : Field Clinical Trainer – iTero

Location : Chennai, India

Work Schedule :

  • 6 days / week (Monday to Saturday)
  • Flexible work hours (8 : 30 AM to 8 : 00 PM, as required)
  • Must be comfortable carrying instruments weighing up to 25 kg

Role Expectations

  • Opportunity for absorption into Clinical or Sales Division based on performance
  • Field-based support and training for iTero scanner users
  • Serve as a key point of contact for training and clinical support

    • Essential Duties and Responsibilities

    Deliver Results

  • Support assigned accounts and collaborate with internal teams
  • Submit daily reports including customer feedback
  • Partner with the sales team to build a high-performance environment
  • Stay up to date with competitive activities and market intelligence
  • Maintain professional behavior and appearance at all times

    • Drive Best Outcomes

  • Gain and maintain deep product knowledge of the iTero scanner
  • Train stakeholders on product usage, sales approaches, and territory management
  • Provide field coaching and ongoing support to customers
  • Perform in-field assessments to evaluate product knowledge and provide feedback
  • Ensure customer satisfaction through quality follow-ups and feedback collection

    • What We're Looking For

    Technical Qualifications

  • Proficient in troubleshooting and resolving technical issues
  • Ability to explain technical concepts to non-technical users
  • Good understanding of MS Windows operating systems

    • Non-Technical Qualifications

  • Strong interpersonal and cross-functional collaboration skills
  • High attention to detail
  • Comfortable working in fast-paced, high-growth environments
  • Self-motivated and adaptable, with a 'roll-up-your-sleeves' approach
  • Excellent communication skills across all levels of an organization
  • Ability to work independently and as part of a multicultural team
  • Resilient and solutions-oriented mindset when faced with ambiguity

    • Education and Experience

  • Bachelor of Dental Surgery (BDS) – Mandatory
  • Prior experience in dental / orthodontic technology or clinical training is a plus

    • Skills Required

  • Language : Proficiency in English required (ability to read, interpret, and follow technical documents, safety instructions, and procedure manuals)

    • Skills Required

    3D imaging, CAD / CAM workflows, MS Windows Operating System, iTero Intraoral Scanner, Troubleshooting & Diagnostics, Deliver Results

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